Billings & AR Specialist (French)

PRIMARY RESPONSIBILITIES

• Lead the billing and collection activities
• Run and post daily Bill Runs for customer invoices
• Apply cash receipts received directly to the bank account or via external payment method to client account and prepare any related journal entries ( i.e., wire charges)
• Initiate and monitor high volume customer collection activities with high aptitude and drive, effectively communicating with customers to meet and exceed established collection targets
• Ability to negotiate payment terms to reduce outstanding receivables and follow process to suspend delinquent accounts
• Review contracts to ensure proper pricing and terms are applied to subscriptions in Zuora
• Resolve invoice disputes and other billing inquiries from customers
• Prepare schedules to calculate monthly billing accruals and support external audit deliverables
• Perform accounts receivable analytics and trends for month end and quarterly reporting.
• Identify and collaborate on solutions for accounts receivable process deficiencies and a streamlined process between the ERP and CRM
• Assist with special projects and ad hoc requests as needed

QUALIFICATIONS AND CHARACTERISTICS OF AN IDEAL CANDIDATE:

• Bilingual - Excellent verbal and written communication skills in both French and English
• University business degree
• 1.5+ years of accounting and billing experience
• 1.5+ years of experience with high technology clients in the Software and/or SaaS space
• Critical thinker with strong analytical and problem-solving skills, with an ability to interpret complex data and draw accurate conclusions
• Intermediate to advanced Excel skills required
• Proficiency in Microsoft Office tools
• Ability to build relationships across multiple functions and implement new processes
• Strong organizational skills
• Ability to manage competing priorities and execute with accuracy and efficiency
• Experience with close processes, journal entry preparation, and account reconciliations

Systems Used

• In this role, we use a variety of systems. Preference will be given to candidates with experience in the following systems.
• Zuora (primary billings system)
• Salesforce
• Netsuite ERP
• OpenAir

Performance Evaluation

• The Billings & Accounts Receivable Specialist will be responsible for a variety of metrics, including:
• Minimizing Bad Debt(s)
• Reducing Credit Memo’s and re-bill work
• Reaching and Maintaining a reasonable average DSO (Days Sales Outstanding)
• Performance on ad hoc projects & tasks, as encountered during regular business activities