Billing Systems & Process Analyst

Posted Yesterday
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Centro, Maripí, Boyacá, COL
In-Office
Mid level
Fintech • Payments • Financial Services
The Role
Analyze and improve billing, transaction management, and pricing processes across EMEA; translate business requirements into functional specifications; map current and target processes; support configuration, functional testing and UAT; provide operational invoicing support, data reconciliation during migrations, incident triage, and harmonize EMEA operational practices while supporting change management and onboarding.
Summary Generated by Built In

Take a step forward and let Edenred surprise you.

Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. 

We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. 

Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.

Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.

We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.

Your role is divided into 2 major responsibilities: business analysis/ requirement engineering & expert operations

Business Analysis:

  • Analyse current billing, transaction management, and pricing processes across EMEA to identify gaps, inefficiencies, and improvement opportunities

  • Translate business requirements into clear functional specifications for the new platform

  • Map AS‑IS and design TO‑BE processes aligned with the transformation roadmap

  • Facilitate workshops with business stakeholders, product teams, and the software provider to clarify needs and validate proposed solutions

  • Support configuration and testing of the new system (functional testing, UAT preparation, defect analysis, regression cycles)

Expert Operation:

  • Act as operational support for invoicing and transaction validation before and after xsystem go‑live

  • Monitor data quality and perform reconciliations between legacy and new systems during migration waves

  • Participate in issue resolution: triage incidents, coordinate with IT/product teams, and validate fixes

  • Contribute to harmonizing operational practices at EMEA level and enforcing standardized processes

  • Support change management activities (training, communication, onboarding of local teams)

Your profile:

  • Experience in business analysis, operations, pricing, invoicing, or financial systems in a high-volume environment of more than 100.000 invoices per month in the sector of telecommunication, energy, tolling or finance

  • Exposure to transformation projects, system migrations, or large‑scale process harmonization (preferably in an EMEA context)

  • A high technical affinity and strong analytical skills are essential; experience in e-invoicing is an advantage

  • Strong communication skills to engage with both business and technical stakeholders, from different geographies and management levels

  • Proactive, detail-oriented, and curious, with the ability to communicate clearly and simplify complex ideas for easy understanding

  • Fluency in English is required; German, French, or other European languages are a strong advantage 

Apply now and Vibe with Us!

Skills Required

  • Experience in business analysis, operations, pricing, invoicing, or financial systems in a high-volume environment (>100,000 invoices/month) in telecom, energy, tolling, or finance
  • Exposure to transformation projects, system migrations, or large-scale process harmonization
  • Experience in an EMEA context
  • High technical affinity and strong analytical skills
  • Experience with e-invoicing
  • Strong communication skills to engage business and technical stakeholders across geographies and management levels
  • Proactive, detail-oriented, curious, with ability to simplify complex ideas
  • Fluency in English
  • Knowledge of German, French, or other European languages
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The Company
HQ: Issy-les-Moulineaux
7,105 Employees

What We Do

Edenred is a leading digital platform for services and payments and the everyday companion for people at work, connecting 60 million users and 2 million partner merchants in 45 countries via close to 1 million corporate clients. Edenred offers specific-purpose payment solutions for food (such as meal benefits), incentives (such as gift cards, employee engagement platforms), mobility (such as multi-energy, maintenance, toll, parking and commuter solutions) and corporate payments (such as virtual cards). True to the Group’s purpose, “Enrich connections. For good.”, these solutions enhance users’ well-being and purchasing power. They improve companies’ attractiveness and efficiency, and vitalize the employment market and the local economy. They also foster access to healthier food, more environmentally friendly products and softer mobility. Edenred’s 12,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient and more responsible every day. In 2022, thanks to its global technology assets, the Group managed some €38 billion in business volume, primarily carried out via mobile applications, online platforms and cards. Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CAC 40, CAC 40 ESG, CAC Large 60, Euronext 100, Euronext Tech Leaders, FTSE4Good and MSCI Europe. Our employees vibe with a passion for customer service, respect, imagination, simplicity and the entrepreneurial spirit that are Edenred’s values. For everyone who wants to experience that vibe, who needs it in their professional life, we want to be the best company to come and work and develop each person who takes part in the Edenred adventure

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