Billing System Administrator

Posted Yesterday
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Bethlehem, PA, USA
In-Office
Entry level
Chemical • Industrial • Manufacturing
The Role
Administers billing processes across multiple business units, ensuring accurate invoice preparation, distribution, portal submission, and system controls. Investigates billing discrepancies, processes credits and debits, supports dispute resolution, cash application, account reconciliations, and transactional billing activities. Maintains customer billing setups, metrics, documentation, and process controls while contributing to continuous improvement initiatives. Requires strong analytical, mathematical, communication, computer, and record-keeping skills.
Summary Generated by Built In
Overview

Minerals Technologies Inc. is a global, technology-driven specialty minerals company that develops, produces, and markets a wide range of minerals and mineral-based products and services.


Our products are an essential part of everyday life for millions of people around the world. They are used in consumer goods in paper and packaging, food and pharmaceuticals, household and personal care, pet care, automotives, and many more, as well as in industrial settings like steelmaking, metalcasting, construction, infrastructure, and wastewater remediation.


We are listed on the New York Stock Exchange under the ticker symbol MTX, headquartered in New York City, and have over 150 locations worldwide, with ~4,000 employees in 34 countries and 12 R&D centers.


We put people at the center of everything we do -- working safely, communicating openly, and managing our resources and businesses responsibly.

We put people at the center of everything we do -- working safely, communicating openly, and managing our resources and businesses responsibly.

Company: Specialty Minerals Inc., a Minerals Technologies company, is the largest supplier and global leader in providing Precipitated Calcium Carbonate (PCC) and Ground Calcium Carbonate (GCC) specially designed for customers' application needs.

Job Title: Billing Systems Administrator

Location: Bethlehem, PA


What We Offer:

  • Competitive pay, commensurate with experience
  • Health/Dental/Vision plans
  • 401k company match
  • Life Insurance
  • Short Term Disability & Long-Term Disability
  • Educational Assistance
  • Employee Assistance Plan
ResponsibilitiesJob Summary

The Billing Systems Administrator, under general supervision, assists the Sr. Billing Systems Administrator and Billing Coordinator, as well as maintaining a thorough understanding of our business processes, Oracle and other systems as it pertains to billing functionality.  Ensures timely and accurate completion and distribution of invoices, working in an environment with multiple billing processes (direct, contract, & consignment) supporting multiple business units.


Primary Duties & Responsibilities

 

  • Ensures timely and accurate completion of invoices. Prepares invoices for postal mail and emails/faxes invoices to customers where auto-delivery is unavailable. File invoices that do not get mailed in temporary files.  
  • Monitors system controls of the MTI Invoice Automation process including the review of invoice registers, invoice automation reports and auto-delivery validation report to ensure all invoices processed.
  • Assists the Sr. Administrator and Coordinator with creating and maintaining customer file setups and updates including price lists and modifier setups, customer bill-to/ship-to locations, contacts, document auto-delivery setups, invoice DFF’s, payment terms, etc.
  • Monitors invoices for accuracy. Investigates billing and rate discrepancies, identifies root cause and takes corrective actions accordingly. Processes resulting credits/debits when required and communicates any issues while seeking validation where required.
  • Assists with transactional processes – monthly intercompany invoices, royalties, analytical service billings, railcar leases, amortization credits, rebates, credits/debit requests, etc. according to documents received.
  • Enter web transaction invoice entry into customer portals. Monitors portals to ensure all invoices have been entered by comparing customer invoice register report with validated entry and monitors customer’s invoice status and reports any issues relating to these portal submissions.
  • Assists with dispute management resolution by researching, validating and updating dispute files accordingly and issuing credit/rebills as required, reporting dispute/deduction summaries to business finance team
  • Assist in documentation of new business processes, best practices and department training documents.
  • Monitors and completes OTC Daily Management Control (DMC) activities.
  • Assists with cash application and customer account reconciliations.
  • Assist in ongoing and new project initiatives in SSC areas as well as across the entire Order to Cash spectrum of functional areas.
  • Maintains required metrics.
  • Responsible for following on the job safety and work practices in the offices.
  •  

    OE/Lean

     

  • Actively participates in the implementation of sustainable improvement processes, such as 5S, Kaizen, Total Productive Maintenance (TPM), Daily Management Control, Standard Work and Problem Solving.
  •  Other Duties & Responsibilities

     

  • Other duties as assigned.
  •  

    Note: Management reserves the right to assign or reassign duties and responsibilities to this job at any time. 

    QualificationsQualifications/Requirements

    The requirements listed in the sections that follow are representative of the knowledge, skills and/or abilities required to perform the duties of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions (primary duties) of the job.

     

    Education:          Associate’s Degree or equivalent required.

     

    Knowledge, Skills & Abilities:  Must have the ability to troubleshoot and analyze invoice issues along with excellent computer skills including Microsoft Business Suite and automation software, mathematical aptitude, and record keeping experience. Excellent oral and written communication skills required.  Previous experience with Billing functions for an industrial or manufacturing organization desired.


    Travel:         Travel may occur on an infrequent basis.


    Working Conditions: While performing the duties of this job, the employee is typically required to regularly conduct work in a controlled office environment, moving around the office as needed, sitting at a desk, using office equipment, including but not limited to a personal computer, fax machine, copier and telephone, read, write, listen, speak, and understand English, have the ability to work independently, be dependable and maintain confidential information, integrity and composure at all times. 


    Constant contact with individuals internal and external to the organization occurs via various methods of communication, typically including face-to-face discussions, electronic mail, phone calls, written letters and/or faxes.


    The employee is expected to be self-directed, take initiative and be persistent when appropriate to accomplish necessary duties and keep busy without prompting.  Additionally, the employee is expected to be adaptable/flexible to changing work assignments, analytical, organized and detail-oriented, perform multiple tasks at once, compose correspondence and other documentation in a professional manner, express ideas constructively, actively listen to others, manage time effectively and efficiently to meet deadlines, learn and memorize procedures, display a cooperative attitude, read, understand and follow all company, job specific and safety policies/procedures, and attend/use all required training. 

    Work Hours: The schedule is typically the day shift.  However, employee must have ability to work the shift/number of hours in which duties need to be accomplished, including overtime, holidays and weekends, as necessary.


    Safety Training:  A new employee hired to perform the duties of this position is required to be provided New Employee Training by a qualified individual or through the online training system..  Additionally, an employee must be provided further training if a job duty/task has changes that will affect the health and safety aspects of that employee’s position.


    Additional refresher safety training will be required as management deems appropriate or as dictated by government regulations.


    Federal Applicant Information

    Skills Required

    • Associate's degree or equivalent
    • Ability to troubleshoot and analyze invoice issues
    • Excellent computer skills, including Microsoft Business Suite and automation software
    • Mathematical aptitude
    • Record-keeping experience
    • Excellent oral and written communication skills
    • Previous billing experience in an industrial or manufacturing organization
    • Ability to read, write, listen, speak, and understand English
    • Ability to work independently and maintain confidential information
    • Availability to work required shifts, including overtime, holidays, and weekends as necessary
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    The Company
    HQ: New York, NY
    4,000 Employees
    Year Founded: 1968

    What We Do

    Minerals Technologies Inc. (MTI) is a global, technology-driven specialty minerals company. It sources minerals from worldwide reserves, transforms them through proprietary processes, and manufactures, sells, and distributes mineral and mineral-based products and services. Its offerings support consumer applications such as paper, packaging, food, pharmaceuticals, personal care, and pet care, along with industrial uses including steelmaking, construction, infrastructure, and wastewater remediation.

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