- Support the implementation of the end-to-end billing process, including invoice generation, validation, and distribution to ensure timely and accurate billing.
- Prepare billing data, perform billing calculations, and validate billing components to ensure accuracy before invoice generation.
- Collect and compile billing information from internal systems and related teams to ensure completeness of billing data.
- Monitor Work Order (WO) status, especially services under Service Activated and Acceptance status, to ensure billing readiness.
- Process Advise to Bill (ATB) for completed Work Orders / services / orders and ensure the WO status is aligned with ATB records.
- Monitor and follow up on the first billing date to ensure it aligns with the signed Service Acceptance Form (BAST).
- Review recurring invoices and ensure invoices are generated regularly according to the billing schedule.
- Perform routine reconciliation to ensure all delivered services are billed within the contract period and follow up on hold invoices exceeding two months, based on active services, draft invoices, sales data, and customer confirmations.
- Prepare and maintain billing documentation, including Reconciliation Minutes (BA Rekonsiliasi), Restitution Minutes (BA Restitusi), Over/Under Payment Minutes, and Advise to Bill (ATB).
- Support SLA / restitution reporting and processing where applicable.
- Prepare Month-to-Date (M2D) billing summaries and generate regular reports to analyze revenue gaps against targets and identify potential additional ATBs or invoices.
- Handle customer billing inquiries or complaints, and escalate to relevant teams when necessary.
- Coordinate with Finance teams to ensure smooth transition from billing to invoice
- Collaborate with Sales Operations and Sales teams to ensure billing data aligns with commercial agreements, contracts, and service updates.
Requirements
- Bachelor's degree in Finance, Business, Economics, or a related field.
- Have minimum 3+ years work experience in sales, marketing role, preferably within the enterprise market or B2B sector
- Proven experience in sales performance analysis, commission calculations, or incentive management.
- Strong analytical and numerical skills with attention to detail.
- Excellent communication and stakeholder management skills.
- Ability to work under tight deadlines and manage multiple tasks efficiently.
- Proficiency in Microsoft Excel and data analysis tools (SQL, Power BI, etc.)
- Understanding of sales strategies and incentive models.
- Willing to Work in Karawaci, Tangerang.
Benefits
- Medical Insurance
- Medical Check Up
Top Skills
What We Do
Linknet is dedicated to improving lives and supporting Indonesia’s digital growth by delivering smart, reliable technology infrastructure through its three main business units. The new business units are FiberCo for fiber optic networks, EnterpriseCo for connectivity and B2B solutions, and MediaCo for content and media services. With more than 4 million home passes in more than 40 cities in Indonesia, Linknet showing its commitment of Linknet's Purpose "We LINK the Nation for Better Lives". Linknet is the part of Axiata Group with CelcomDigi (Malaysia), Dialog (Sri Lanka), Robi (Bangladesh), Smart (Cambodia), Boost, ADA, edotco, and XL Axiata (Indonesia). Learn more at www.linknet.co.id.
