Billing Support Assistant

Posted 3 Days Ago
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Los Angeles, CA
In-Office
19-21 Hourly
Entry level
Healthtech
The Role
The Billing Support Assistant handles clerical tasks, provides customer service, manages high call volumes, communicates patient status, and collaborates with staff.
Summary Generated by Built In
Description

The Billing Support Assistant will be responsible for clerical duties. This person will be working in a fast-paced environment where they will be expected to display strong customer service and communication skills to properly assist patients.

This is an in-person position. Office is Located in Playa Vista, CA

Entry Level Position

Responsibilities:

  • Handling mail and other correspondence. 
  • Prints out claims and prepares them to be mailed out.
  • Mails out claims in high volumes.
  • Handles a high volume of incoming calls.
  • Responds to questions and concerns and directs them to appropriate location or department.
  • Provides on-going communication with clinical staff regarding real-time patient status.
  • Collaborates with medical staff and their associates to optimize efficiency and effectiveness in scheduling.
  • Order Medical/DME Supplies to be delivered to patients’ home upon MD Orders
  • Multitasks between several different technology systems to complete functions.
  • Handling mail and other correspondence 

Requirements:

  • High School Diploma or GED
  • Attention to detail
  • Excellent customer service skills exhibiting good oral and written communication skills
  • Ability to multi-task and navigate between multiple computer systems simultaneously
  • Ability to handle a large volume of incoming calls
  • Highly self-motivated and directed with the ability to solve problems
  • Office is located in Playa Vista, CA

Pay:

  • $19-21/hr

Benefits:

  • Health, Dental, Vision Insurance
  • Generous 401 K plan
  • Paid time off
  • Life Insurance

Great Place to Work® Certified!

Skilled Wound Care is proud to be Certified™ by Great Place to Work® for the 3rd year in a row. The prestigious award is based entirely on what current employees say about their experience working at Skilled Wound Care. This year, 95% of employees said it’s a great place to work – 39%  higher than the average U.S. company.

Skilled Wound Care will ask all candidates to perform pre-employment confidential DiSC testing and appropriate relevant skills testing prior to hiring.

Skilled Wound Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability or genetic information.

"SWC1"





Top Skills

Multiple Computer Systems
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The Company
HQ: Los Angeles, CA
83 Employees
Year Founded: 2007

What We Do

Skilled Wound Care is a subsidiary of Skilled Facility Health Care Solutions, Inc., a professional medical corporation, incorporated in 2007, that has been delivering advanced professional services in the Long Term Care Arena with a focus on cost effective patient care and increased patient satisfaction.

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