Billing & Supplier Analyst

Who We Are: 

With the collective efforts of our epic team members, we’re trailblazing a new path in the DME industry. Synapse Health was founded in 2016 with a goal to fix the fractured DME ecosystem and completely transform the industry. Built on decades of industry and leadership experience, we’ve launched tech-based solutions that eliminate age-old DME headaches, resulting in a seamless experience for all. We are proud to offer work that matters, on a mission that matters.  

Intrigued? Learn more at SynapseHealth.com and on Synapse Health’s LinkedIn. 

What We Need:  

The Billing & Supplier Analyst is pivotal in overseeing day-to-day operations within the accounts payable department, with a specific focus on maintaining DME Supplier payment integrity.  

What You Will Do:  

• Conduct monthly statement audits for new Suppliers and markets, focusing on new rentals and initial mail-order product deliveries.  
• Perform monthly pre-billing reviews and data quality analyses to ensure the accuracy of Supplier statements.  
• Receive, track, and process Supplier adjustments to ensure timely and accurate month-end statements. 
• Analyze patient billed charges against Supplier statement line items, conducting contractual and payor reviews to identify and mitigate billing risks. 
• Support special billing projects, ensuring deadlines are met and audits are conducted successfully. 
•  Develop and generate reports to address management needs, analyzing information for trends and recommending process improvements.  
• Serve as a point of contact for internal departments regarding Supplier billing matters.  
• Collaborate with the Supplier operations team to maintain accurate Supplier statement information in the system of record. 
• Assist in complex billing and Supplier finance projects, demonstrating analytical skills and initiative.  
• Participate in cross-functional team meetings, training activities, and continuing education to stay updated on business operations and procedures. 
• Assist in resolving billing issues to address Supplier dissatisfaction. 
• Maintain Supplier onboarding documents and update the Supplier database with billing and payment information.  
• Utilize HCPCS coding knowledge to ensure accurate billing and compliance. 
• Leverage advanced Excel skills for data analysis, reporting, and process optimization.  
• Apply strong analytical skills to interpret data, identify trends, and provide actionable insights. 
• Perform additional duties as assigned. 

What You Have:   

At Synapse Health we’ve intentionally built a culture of kindness, collaboration and creativity, and we consider those qualities to be table stakes for any new team member. Additional requirements include: 

• High school diploma. Bachelor’s degree preferred.  
• At least 3  years in the healthcare industry, DME operations/billing experience preferred.  
• Strong organizational, verbal, and written communication skills.  
• Analytical prowess for effective problem-solving.  
• Exceptional attention to detail and accuracy.  
• Proficiency in MS Office applications, specifically MS Excel, and the ability to learn job-specific software systems.  

What Sets You Apart:  

• Effective communicator across variety of audiences.  
• Builds strong Supplier relationships and delivers Supplier-centric solutions.  
• Natural collaborator who builds productive partnerships.  
• Familiarity with Sage Intacct.  
• Knows the most efficient ways to get things done with a focus on continuous improvement.  

What Sets Us Apart:  

• Professional growth opportunities with compelling career paths 
• Healthy work-life balance culture with paid time off (PTO) 
• Medical, dental and vision insurance for full-time team members 
• 401K savings plan with employer contribution match 

Synapse Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Synapse Health, Inc will never request personal or sensitive information during the recruitment process. Please see our Careers Page for more information to protect yourself from scammers and to learn more about our recruitment process.