Billing Supervisor -West Hills, CA, Monday to Friday, 7:00AM - 3:30PM Pacific Time
This function is responsible for medical and ancillary product premium billing. Positions in this function interact with customers
gathering support data to ensure invoice accuracy and also work through specific billing discrepancies. Provide input to policies,
systems, methods, and procedures for the effective management and control of the premium billing function. Educate customers
regarding the availability of receiving invoices and remitting payments through online applications. Monitor outstanding balances
and take appropriate actions to ensure clients pay as billed. Manage the preparation of invoices and complete reconciliation of
billing with accounts receivables. May also include quality assurance and audit of billing activities. Note: Positions mainly
responsible for more general A/R activities which do not include medical and ancillary premium billing activities can be found in the
Accounts Receivable function in the Finance job family.
Pay range: $52,800 - 81400/yr
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program Blueprint for Wellness®
- healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
- and so much more!
- Owns output at task level.
- Work is generally limited to own function.
- Sets priorities for the team to ensure task completion.
- Coordinates work activities with other supervisors.
- Develops plans to meet short-term objectives.- Identifies and resolves operational problems using defined processes, expertise and judgment.
- Decisions are guided by policies, procedures and business plan.
- Product, service or process decisions are most likely to impact individual employees and/or customers (internal or external).
Required Qualifications:
- 3+ years of Leadership experience in Quest Billing system (QBS) and / OR Web Billing System (WBS)
- 3+ years of Leadership experience in Accounts Receivable, Billing, or Customer Service within the healthcare insurance or healthcare industry
Education
- High School Diploma or Equivalent High School Diploma (Required)
About the Team Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
Skills Required
- 3+ years leadership experience in Quest Billing System (QBS) and/or Web Billing System (WBS)
- 3+ years leadership experience in Accounts Receivable, Billing, or Customer Service within the healthcare insurance or healthcare industry
- High School Diploma or Equivalent
What We Do
Quest Diagnostics (NYSE: DGX) empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 47,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives. The company offers physicians the broadest test menu (3,000+ tests), is a pioneer in developing innovative new tests, is the leader in cancer diagnostics, provides anatomic pathology (AP) services, & interpretive consultation through its medical & scientific staff of about 900 M.D.s & Ph.D.s. The company reported 2020 revenues of $9.44 billion. Quest Diagnostics offers the most extensive clinical testing network in the U.S., with laboratories in most major metropolitan areas, & in Mexico, the UK & India. The company also operates four esoteric laboratories, 40 outpatient AP laboratories, & 160 smaller, rapid-response laboratories. Patients may have specimens collected in any of the company’s approximately 2,250 patient service centers. On a typical workday, testing is performed for about 550,000 patients. Quest Diagnostics empowers healthcare organizations & clinicians with state-of-the-art connectivity solutions. The company is the leading provider of pre-employment drugs-of-abuse screening for employers & risk assessment services for the life insurance industry. It is the world’s 2nd largest provider of clinical trials testing for new pharmaceuticals. More information is available at www.questdiagnostics.com. Language Assistance / Non-Discrimination Notice Asistencia de Idiomas / Aviso de no Discriminación 語言協助 / 不歧視通知 www.QuestDiagnostics.com/home/nondiscrimination
