Billing Specialist

This role is office-based in Mexico. The role requires professional fluency in English (spoken and written).

Under the general supervision of the Supervisor, Corporate Invoicing the Billing Specialist, Corporate Invoicing handles all aspects of client invoicing. . Typical duties include creation of client invoices including performing any manual invoicing requirements, obtaining approvals for final invoice totals, processing credit adjustments (as needed), and delivering invoices to client in specified delivery method.

Primary Accountabilities:

Operational (80%)

• Create periodic invoices for assigned clients per standard operating procedures and deadline for assigned line of business
• Work with collections team to follow up on outstanding invoices that require modifications to invoices to obtain payment
• Document all credit memo or optional transaction adjustments on credit memo tracker
• Work with Billing Operations and/or account teams to clarify billing requirements or obtain purchase order numbers as needed
• Follow special instructions for creating manual invoices outside of billing system to meet non-standard client billing requirements

Administrative (20%)

• Monitor AR inbox for bounce back emails and incoming inquiries to billing team
• Obtain approvals needed prior to issuing credits or sending invoices
• Update invoice trackers as applicable
• Deliver invoices to client in specified delivery method

Required Qualification:

• High School Diploma/GED
• 2-4 years of related work experience and/or any equivalent combination of experience and training
• that provides the required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position.
• Proficient in Microsoft Windows
• Competent in Google Office Suite, Microsoft Office

Individual Competencies:

• Adaptable: Responds to change with a willingness to learn new ways to accomplish work.
• Communication: Giving and receiving messages and information in written, oral, and visual formats
• in a clear and concise way for a complete understanding of meaning and intent.
• Analytical and Critical Thinking: Ability to tackle a problem by using a logical, systematic, sequential
• approach.
• Problem Solving: Gathers and analyzes information to generate and evaluate solutions to problems, issues and challenges while weighing the accuracy and relevance of the facts, data and information.
• Collaboration: Works collaboratively with others to achieve group goals and objectives
• Urgency: Transfers mission to action by acting clearly and decisively to analyze and implement solutions regardless of pressure or uncertainty and maintains a sense of urgency to complete tasks, accomplish goals, and act in ambiguous situations.

As an Inmar Associate, you:

• Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
• Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
• Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually-beneficial partnerships, leverage information and achieve results.
• Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
• Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.

Recruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.