Billing Specialist

MCCi is a premier provider of intelligent business process automation solutions, and a trusted partner to over 1,600 organizations across state and local government, education, and select commercial entities throughout North America. Through our JustFOIA and GovBuilt software platforms, and as the world’s largest Laserfiche solution provider, we prioritize service. Our solutions suite and commitment to client delight enable us to positively impact the lives of our clients and those they serve.

We are looking for a Billing Specialist to join the team! The Billing Specialist is responsible for managing all aspects of client invoicing, renewals and other related items to ensure accurate and timely processing.

What you’ll do:

• Generate invoices daily for client renewals 75 days in advance of expiration.
• Create invoices for new solutions and expansions as they are ordered.
• Responsible for creating Annual agreements for all new clients; maintain accurate inventory of client software subscription inventory as user counts are added and removed.
• Maintain accurate accounting of all renewal invoices generated for the given period using system tools and reports.
• Ensure client inventory matches vendor inventory listing.
• Work closely with Sales Operations and Account Managers to ensure client billings are correct for invoicing.
• Participate in annual Finance audits.
• Save hard copies of manual or revised invoices generated to shared system files.
• Responsible for researching client email inquiries which come into the MCCi and JustFOIA Invoicing shared Outlook mailboxes or through Finance Request Forms.
• Answer client billing phone calls.
• Maintain accurate Billing Contacts for all clients.
• Update invoices and records in ConnectWise with Purchase Orders as received.

What you’ll need to be successful:

• A degree in Accounting or Finance with 2+ years Billing experience in a high-volume organization is preferred.
• Strong working knowledge of Microsoft Office; proficiency in Microsoft Excel, Microsoft GP and ConnectWise (or similar CRM platform) are a plus.
• Ability to listen, interact, collaborate and communicate effectively with co-workers and management in a fast-paced work environment.
• Strong organizational skills with a proven ability to independently manage multiple tasks and projects with competing priorities and deadlines.
• High attention to detail.
• Driven to deliver a high level of customer service.

What you can expect from us:

We really ARE more than a company! We have a passion for growth and hitting goals, but we want to do it together as a team and enjoy the ride as we go.

WE ARE APPROACHABLE.

Want to talk to a member of management or leadership, walk up and say hi.

WE TRUST YOU.

We don’t have a million rules because we believe you will embrace our Culture Code and make good decisions.

WE EMBRACE TECHNOLOGY!

We love it, sell it, support it, use it, and need it.

WE DRESS COMFORTABLY.

We need you to work hard, not wear a tie.

WE ARE KIND.

Being kind, forgiving, empathetic, and respectful can change your life and everyone around you.

WE ENJOY OUR TEAM.

Use your webcam, collaborate, build relationships, and recognize others for doing a great job. You work a lot; make the most of your time here.

WE VIRTUALIZE EVERYTHING.

We strive for 100% inclusion of our remote teammates.

MCCi is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.