The billing specialist will be responsible for submitting all invoices on assigned accounts to designated electronic portals such as Ariba, Tungsten and many more. This role requires meticulous documentation of customer issues in a ticketing system, basic troubleshooting, and resolution of common issues.
The billing specialist will be responsible for submitting all invoices on assigned accounts to designated electronic portals such as Ariba, Tungsten and many more. This role requires meticulous documentation of customer issues in a ticketing system, basic troubleshooting, and resolution of common issues.
Key Responsibilities: -
-
Invoice Submission: Accurately enter electronic invoices in a timely manner into designated electronic portals.
-
Account Monitoring: Effectively monitor assigned accounts to ensure that all invoices have been submitted.
-
Customer Billing Requirements: Demonstrate knowledge of customer-specific billing requirements and notify internal resources when not all required documentation is received.
-
Issue Resolution: Correctly identify, document, and resolve internal issues that are delaying payment, such as pricing discrepancies, insufficient documentation, and non-receipt of invoices.
-
Sense of Urgency: Display a sense of urgency in submitting invoices to ensure timely payment.
-
Team Contribution: Make regular contributions to team efforts, in addition to individual responsibilities.
-
Additional Duties: Perform other responsibilities as assigned by management.
Qualifications & Skills: -
-
Proven experience in billing or a related field.
-
Strong problem-solving skills and a self-starter attitude.
-
Excellent attention to detail and organizational skills.
-
Proficiency in using electronic portals such as e.g. Ariba
-
Ability to document customer issues meticulously in a ticketing system.
-
Basic troubleshooting skills and the ability to resolve common issues.
-
Strong communication skills and the ability to work effectively in a team environment.
-
Bachelor's degree in any stream
About Sartorius
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution. We are looking forward to receiving your application.
www.sartorius.com/careers
What We Do
Sartorius is a leading international partner of life sciences research and biopharmaceutical manufacturing.
We help our customers #SimplifyProgress from drug discovery to manufacturing so that more people can have access to better medicine. With this, we are #PartOfTheSolution in the fight against diseases worldwide.
With innovative laboratory instruments and consumables, the our Lab Products & Services division focuses on laboratories performing research and quality control at pharmaceutical and biopharmaceutical companies as well as academic research institutes.
The Bioprocess Solutions division, with its broad product portfolio focusing on single-use solutions, helps customers manufacture biotech medications, vaccines, and cell and gene therapies safely, rapidly, and economically.
Based in Göttingen, Germany, Sartorius also has a strong global reach with around 60 production and sales sites worldwide. We regularly expand our portfolio through the acquisition of complementary technologies.
In 2023, Sartorius generated sales revenue of around 3.4 billion euros. Currently, around 14,600 employees from around 110 nations are working for customers around the globe.
Join our team, partner or collaborate with us.
