Omega Systems is a dynamic, growing IT company with excellent opportunities for advancement and career development. We are a people-oriented business full of problem-solvers with a strong focus on teamwork, respectful communication, and collaboration. We are excited to add a Billing Specialist to our expanding team. If you are detail oriented, have extensive billing experience, and are looking for an engaging role full of problem-solving, teamwork, and innovation, this role is for you. We are looking to hire this position in our Stamfort CT, Reading PA, or Fairhaven MA office.
*This role has been posted by Encore Strategic on behalf of Omega Systems*
Role Highlights:

• Team-focused position – collaborate with account managers, sales, clients, and more!
• Supportive, experienced management and co-workers committed to a positive, respectful workplace
• Variety and problem-solving opportunities – a wide variety of clients and continued company growth means there’s always room for innovation and improvement
• Strong focus on feedback, career development, and internal promotion
• Robust benefits package, including medical, dental, vision, PTO, FSA program, and 401(k)
• Full-time, direct hire role with guaranteed starting salary of $55-65K

You Will:

• Work with account managers, sales, SOC team, and more to ensure accurate billing for services
• Engage with clients to resolve concerns, provide a great experience, and follow up on agreement end dates and renewals
• Track critical processes: block time agreement balances for overages, Datto backups (ensure servers match signed contracts), ACH discount management, and upcoming renewal tracking
• Reconcile customer agreements using monthly vendor statement
• Work with Billing Supervisor to generate T & M Invoices on a monthly basis
• Generate monthly detailed client billing reports
• Fix ConnectWise invoice batching issues

Required Skills:

• Minimum of 3-5 years of experience in billing or accounting
• Experience with MSP billing is strongly preferred
• Strong attention to detail and the ability to manage multiple task simultaneously
• Excellent communication, teamwork, and interpersonal skills
• Proficient in Microsoft Office
• Proficient in ConnectWise, QuickBooks or related applications is strongly preferred

Ready to Apply:

• Start by applying with your resume
• Prioritized consideration will be given to candidates who get a head-start on our application process here: https://www.ondemandassessment.com/link/index/JB-OM872723N?u=1047336