SUMMARY: This position is responsible for overseeing the tasks of sending invoices to clients and monitoring outstanding balances to ensure each account is paid on time and in full; helping our organization keep track of how much money is owed and by whom, often managing numerous client accounts at once.
DUTIES AND RESPONSIBILITIES:
Sends invoices and account updates to clients.
Keeps an accurate record of client accounts and outstanding balances.
Informs customers of any missed or upcoming payment deadlines.
Collaborates with customers and other team members to resolve billing inconsistencies and errors.
Issues receipts for received payments.
Addresses and solves client questions and issues.
Securely handles client data and payment information.
Provides regular, accurate reports of billing data to program directors/managers.
Performs other related duties as assigned by management.
Qualifications
QUALIFICATIONS:
Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience.
Other skills required:
Bachelor’s degree in accounting or finance.
2+ years’ experience working in a billing specialist role.
Excellent interpersonal and communication skills.
Incredible attention to detail.
Proficiency in Microsoft Office suite programs.
Excellent accounting skills as well as deep organizational skills to accurately handle all of the incoming payments, outgoing invoices, database updates.
Skills Required
- Bachelor's degree from a four-year college or university, preferably in accounting or finance, or equivalent education and experience
- Two or more years of experience in a billing specialist role
- Excellent interpersonal and communication skills
- Strong attention to detail
- Proficiency with Microsoft Office Suite
- Excellent accounting skills
- Strong organizational skills for managing payments, invoices, and database updates
What We Do
A Safe Haven LLC is a non-profit social enterprise providing comprehensive behavioral health services, including psychiatry and substance use treatment. In partnership with the A Safe Haven Foundation, it offers individualized case management, education, job training, and supportive housing solutions to help individuals in crisis transition from homelessness to self-sufficiency. The organization also operates a licensed community pharmacy.
