Are you passionate about making a meaningful impact in the field of Emergency Medical Services (EMS)? Join MMT Ambulance and make a difference with us! We are growing fast and need compassionate professionals to join our team. Enjoy competitive pay, flexible schedules, great benefits, free continuing education and more.
Process ambulance response billing claims within a timely manner. Provide customer service to our clients, the patient, and the patient’s family. Serve as a resource to attorney’s and insurance companies that are inquiring about a specific incident or patient while adhering to all HIPPA compliance guidelines.
Essential Duties and Responsibilities:
- Provide the highest level of customer service to a wide variety of internal and external customers.
- Manage and maintain billing processes by verifying the completion of run reports daily and generating 24-hour report to the manager
- Verify and obtain patient demographics, personal insurance information and completion of all required forms
- Enter necessary and required claim information into the billing system within 72 hours of date of service.
- Identify the responsible party for ambulance transports and bill according to the specific guidelines set forth by the payer.
- Review aging report monthly and follow up with claims- report outcome to manager
- Keep manager informed of any situations related to insurance denials, patient accounts, or patient complaints.
- Receive payment for services and apply accordingly. Checking and balancing daily.
- Collections- set up payment arrangements, review calls for proper billing, financial assistant forms etc.
- Abides by federal, state, and local laws
Qualifications:
- High School diploma or equivalent required. Associate’s degree preferred.
- Possess strong written and verbal communication skills
- Team player with the ability to work independently
- Stays detail oriented while following up on issues
- Excellent organizational skills, demonstrated initiative, good judgment, and flexibility
- Approaches change as an opportunity for growth and development in self and others
- Must have the ability to multitask with frequent interruptions while completing tasks in a timely fashion.
What We Offer:
We offer a comprehensive benefits package to support your health, well-being, and financial future. Benefit offerings vary based on hours worked.
- Health Insurance: Medical, Dental, Vision, Health savings account, and Flexible spending account
- Retirement Plans: 401K and Roth 401K, with a company match
- Paid Time Off
- Employer Paid: Basic Life Insurance and Long-Term Disability
- Supplemental Plans: Short-Term Disability, Life, Critical Illness, Accident Insurance
- Professional Development: Free access to CAPCE-accredited training through our Learning Management System powered by FlightBridge, along with recertification courses for American Heart and American Red Cross, as well as Tuition Reimbursement and Continuous Education
Who We Are:
For over 35 years, MMT has been at the forefront of innovation, continuously expanding to support our team members and provide efficient, reliable interfacility ambulance patient transportation for our healthcare partners. Our growth is fueled by our experienced, empowered, and dedicated workforce, delivering exceptional care to patients.
MMT employs AI-powered technology and state-of-the-art dispatch centers to ensure on-time, efficient, and effective operations. With a growing fleet of 500+ vehicles and a workforce of 3,200+ providers, MMT is committed to delivering the best patient care 24/7/365.
If you're ready to contribute to our mission of delivering exceptional patient care, apply today to be a part of the MMT Ambulance team!
Statement of Equal Opportunity Employment:
It is the policy of MMT Ambulance to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identify, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran military service, or any other characteristic protected by applicable federal, state, or local civil rights laws.
Skills Required
- High school diploma or equivalent
- Associate's degree
- Strong written and verbal communication skills
- Ability to work independently and as part of a team
- Detail oriented with follow-up on issues
- Excellent organizational skills, initiative, good judgment, and flexibility
- Ability to multitask with frequent interruptions and complete tasks timely
- Knowledge of HIPAA compliance and adherence to federal, state, and local laws
- Experience using billing systems and entering claim information promptly
- Customer service and collections experience (payment arrangements, reconciling, applying payments)
What We Do
For over 35 years, MMT Ambulance has partnered with premier health systems to provide end-to-end technology-enabled patient ambulance transportation solutions. With operations across 13 states, their customizable model prioritizes efficiency, reliability, and quality, leveraging people, process, and scale to improve operational performance and the patient experience for healthcare providers.
