Syniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world’s most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we’re able to provide our incredible talent with an innovative culture and great benefits.
Who We're Looking For
The Billing Specialist II supports customer invoicing activities by reading, interpreting and applying pricing terms from newly executed customer contracts into the billing system. This role also responds to invoice change requests received via internal and external-generated tickets. Also responsible for recurring monthly maintenance tasks related to the billing system as assigned along with ad-hoc project work as business demands surface.-
Some of What You'll Do
Primary Duties and Responsibilities:
90 % • Timely and accurate processing of new customer contracts and contract changes assigned to Specialist’s work queue.
• Quality results on ad-hoc projects that arise due to business needs (e.g., error-free results with no resulting credits or corrective action required).
• Consistently manage monthly recurring tasks examples include: research “no-load” report generated from customers expanding their use of Syniverse services into new countries, monitoring customers with annual volume or charge caps to ensure they aren’t overbilled, and updating calculation of group volume of business discount to ensure all members receive the correct percentage.
10 %
• Cross-functional support provided to Revenue Accounting, Accounts Receivable and Sales as needed.
• Provide additional support as needed across the Billing Team to ensure monthly invoice deadlines are consistently met.
• Contribute towards documentation repository of standard system processes and product guidelines.
Job Requirements:
• Bachelor’s degree
• 1-2 years of experience in Finance, Billing or Accounting
• Critical thinking skills – ability to read a customer contract, interpret and apply logic to create accurate customer invoice
• Self-motivated – comfortable interacting with variety of departments for research and clarification purposes, able to establish good rapport and generate mutual respect
• Strong organization and follow-up skills necessary
• Basic knowledge of Accounting principles and practices (primarily Revenue Accounting)
• Microsoft Office experience required, strong proficiency with Microsoft Excel
• Basic understanding of Telecommunications industry and Interconnectivity
• Experience with Billing application software desired
• Familiarity with SalesForce, Appian and SAP preferred
Disclaimer Statement:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. It is not designed to be utilized as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job.
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Why You Should Join Us
Join us as we write a new chapter, guided by world-class leadership. Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture.
At Syniverse connectedness is at the core of our business. We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world.
Know someone at Syniverse?
Be sure to have them submit you as a referral prior to applying for this position.
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What We Do
Syniverse is the world’s most connected company, revolutionizing how businesses connect, engage, and exchange with their customers. For decades, we’ve delivered the innovative software and services that transform mobile experiences and power the planet. Our secure global network reaches almost every person and device on Earth. Our communications platform is industry-recognized as the best of its kind. And each year, we process over $35 billion in transactions, revolutionizing how goods and services are exchanged. Which is why the most recognizable brands — nearly every mobile communications provider, the largest global banks, the world’s biggest tech companies, and thousands more — rely on us to shape their future. Thank you for connecting with Syniverse on LinkedIn. Our LinkedIn page is designed to be an environment where members can engage in respectful and encouraging conversation. All comments – whether in agreement or not – are welcomed and encouraged to foster lively conversation. Accordingly, when responding to a post, we ask that you keep your response respectful, and while we may not be able to monitor every post, please be aware that we reserve the right to remove posts and all material deemed inappropriate, at our discretion. This includes, but is not limited to, abusive, threatening, offensive, hateful, derogatory, spam, fraudulent, deceptive, disruptive, and marketing messages and content. Any violation of these rules may result in being banned, at our discretion.
