The Billing Research Specialist will be responsible for analyzing daily and monthly billing data for trends and variances. This role will require an ability to use an analytical mindset to assess data and prioritize tasks in a fast-paced fluid environment. Task also include managing and processing vendor invoices for vendor payment according to terms, maintain vendor relations, and account reconciliation.
KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS
- Manage the production of special billing reports and requests as required
- Manage 3rd Party Payment Services as requested including collaboration with EDI team to establish electronic feeds of client invoices
- Work with internal and external customers including Sales, Marketing, and Executive Management Team to resolve client invoicing inquiries, identifying root causes
- Responsible for understanding the current billing processes for production and distribution of client invoices
- Develop a knowledge of all invoice formats, placement of all invoices as well as all contract types and product types
- Identifies gaps and opportunities for overall efficiency in the billing process and develops formal recommendations
- Prepare and audit databases supporting client audits for Pre and Post Billing activities
- Prepare supporting documentation with detailed explanation of database tables for client audits
- Review, analyze and prepare vendor invoices, including specialty accounts, for processing
- Prepare and scan vendor invoices within imaging system
- Responsible for reconciling vendor statements
- Identifying the root cause of vendor and client inquiries
- Other duties assigned to ensure overall departmental efficiency
- Enlist the efforts of Account Managers and Senior Management when necessary to accelerate the billing process and resolve any issues
- Collaborate with the Accounts Receivable team to research, analyze and resolve client billing disputes as needed
- Manage and monitor improvement actions to measure the success of changes and enhancements
- Back up team members in their absence
- Create ad hoc reporting as necessary
- Assist in client invoice audits
- Enforce quality procedures; develop and implement new analyses to ensure accuracy of pricing and billing associated with new products and modified client agreements
- Other duties and responsibilities as assigned
LEADERSHIP RESPONSIBILITIES
- No leadership responsibility
COMPETENCIES - SKILLS
- Demonstrate flexibility, self-control, and responsibility
- Demonstrates proactive approach internally and externally
- Project enthusiasm along with problem solving
EDUCATION AND EXPERIENCE
- Bachelor's Degree, in Accounting or Finance preferred
- Related work Experience of 5 years or commensurate experience with Billing
- Strong financial analytical and customer service skills
- Must possess keen attention to detail
- Expert level PC skills including MS Excel (Pivot tables, Lookups) and Access also working knowledge of SQL strongly preferred
JOB SPECIFICATIONS and WORK ENVIRONMENT
- Work Environment: This position is in Schaumburg, Ill and operates in a professional office environment
- Position Type/Standard Schedule: This is a full-time position, Monday through Friday, works onsite 3 days a week; one Saturday a month
- Travel: No travel is expected for this position
DISCLAIMER
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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Our BenefitsWheels recognizes benefits are a significant part of your employee experience, and we've created a robust benefits package that is market-leading, competitive offerings so you and your family can receive outstanding care. Please click here for an overview of the benefits available to you and your family.
Pay Range:
$42,800-$59,900The base salary range for this position is listed above. This position is eligible to participate in the annual incentive plan which is based on company performance and individual performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience, education, certifications, skill level and expertise, and may vary from the amounts listed here.
EEO StatementWheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.
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What We Do
Wheels is the power of Wheels, Donlen, and LeasePlan USA coming together as one team – all united with a passionate commitment to customer service. As one of the largest fleet management companies in North America, Wheels features a portfolio of 800,000 vehicles under management across the continent, a global alliance in 59 countries, and a client base that consists of some of the best-known businesses in the world. No matter the industry type or business size, we’re proud to work across sales and service fleets, trucks and equipment, and last mile delivery to ensure we power your potential. Your success is our success. Together let’s go far.
