Billing Representative

Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!

ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of “America’s Best Hospitals” by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition®.

ChristianaCare is looking for a Full-Time Billing Representative. This role will be responsible for completing follow-up on third party payer balances for CCHS entities.

• Performs follow-up with insurance carriers to obtain payment status and resolve claim issues.

• Submits the appropriate documentation to third party payers to secure payment on claims.

• Reviews payment vouchers to ensure proper reimbursement.

• Interacts directly with CCHS staff and third party payers to resolve account discrepancies.

• Reviews and submits UB-04 forms to third party insurance companies.

• Provides trend analysis to management and to insurance carriers in a liaison role.

• Medicaid billing experience preferred.

• High school graduate or equivalent

• Administrative Experience Preferred. 

• Associates Degree preferred.

• 3-5 years experience dealing with A/R processes, preferably within a healthcare setting.

• Demonstrated strong verbal and written communication skills required. Ability to handle various tasks simultaneously. Soarian and hospital and physician billing experience preferred.

• Collaborative and team focused environment

• Full Medical, Dental, Vision, Life Insurance, etc.

• 403(b) with company match!

• Generous paid time off

• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.