Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The Billing Representative III is responsible for maintenance of accurate billing records of complex customer and/or patient accounts, process payments and adjustments, and communicate with customers to answer questions or provide information. Participates in peer review to ensure accuracy and timeliness standards are maintained.Essential Functions
-Interact with internal and external customers to gather support data to ensure billing accuracy and work through billing discrepancies.
-Addresses issues of a more complex nature and support junior staff by answering day to day questions.
-Peer reviews records for management to ensure accuracy of information.
-Process payments and maintain up-to-date billing records.
-Reprocessing insurance denials and submitting all necessary documentation for payment.
-Collaborate with other departments to resolve billing and payment issues.
-May prepare monthly and quarterly billing reports for management review.
Qualifications
Education
High School Diploma or Equivalent required or Associate's Degree Medical Billing and Coding preferred
Experience
Billing Experience 2-3 years required
Knowledge, Skills and Abilities
- Strong attention to detail.
- Excellent interpersonal, written and verbal communication skills.
- Proficient in Microsoft Office Excel and other relevant billing software.
- Ability to prioritize and manage multiple tasks simultaneously.
- Ability to work independently and as part of a team.
- Ability to work in a fast-paced environment.
Additional Job Details (if applicable)
• M-F Eastern Business hours required for remote role; shifts can range between 6AM-6PM EST
• Quiet, secure, stable, compliant work station required
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$19.81 - $28.30/HourlyGrade
3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Skills Required
- High School Diploma or Equivalent
- Associate's Degree Medical Billing and Coding
- Billing Experience 2-3 years
- Strong attention to detail
- Excellent interpersonal skills
- Strong written and verbal communication skills
- Proficient in Microsoft Office Excel and relevant billing software
- Ability to prioritize and manage multiple tasks
- Ability to work independently and as part of a team
- Ability to work in a fast-paced environment
What We Do
Mass General Brigham is an integrated academic health care system, uniting great minds to solve the hardest problems in medicine for our communities and the world. Mass General Brigham connects a full continuum of care across a system of academic medical centers, community and specialty hospitals, a health insurance plan, physician networks, community health centers, home care, and long-term care services. Mass General Brigham is a nonprofit organization that is committed to patient care, research, teaching, and service to the community. In addition, Mass General Brigham is one of the nation’s leading biomedical research organizations and a principal teaching affiliate of Harvard Medical School.
