Billing Representative - De Pere, WI

Posted 3 Days Ago
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54115, De Pere, WI, USA
In-Office
19-20 Hourly
Entry level
Logistics • Transportation
The Role
Performs full-cycle billing for truckload, less-than-truckload, and logistics orders. Reviews and audits billing reports, calculates charges, rerates orders, prepares and mails invoices, processes driver paperwork, and indexes documents in Transflo. Communicates with shippers, consignees, drivers, and customers to resolve missing documentation and billing issues. Supports drivers with scanning questions and maintains accurate paperwork records.
Summary Generated by Built In

POSITION SUMMARY

Full cycle billing to invoice: review, audit, compile data, compute fees and charges to prepare orders to be billed out as a customer invoice.

ESSENTIAL FUNCTIONS

  • Print and audit daily billing and paperwork reports.
  • Billing for truckload, less than truckload and logistics.
  • Add unloading amounts on customer websites.
  • Request lumpers and other charges from customer websites.
  • Rerate and bill orders.
  • Print and mail invoices.
  • Process drivers’ paperwork (collect, separate, scan and image).
  • Making phone calls to shippers and consignee’s regarding BOL’s, lumpers, proof of deliveries and any other missing items.
  • Image all paperwork queues into Transflo and index to the correct document type.
  • Answer phone calls regarding billing and paperwork.
  • Assist drivers with questions about the scanning feature on the WEL app.
  • Follow up on drivers’ missing paperwork via email, phone, or PeopleNet.
  • Other duties as assigned.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Qualifications

SKILLS & ABILITIES

Education:

  • High School Diploma or equivalent; required

Experience:

  • 6+ months of experience in billing or related work.
  • AS400 experience; a plus

Computer Skills:

  • Experience working with multiple computer programs simultaneously.
  • Knowledge of Microsoft Office Suite.

Essential Skills:

  • Detail orientated.
  • Time management and analytical skills.

Benefits for Full-Time Employees:

  • Health Insurance, Dental Insurance & Vision Insurance after 60 days
  • Short Term & Long-Term Disability
  • Voluntary Life Insurance, Accident & Critical Illness options
  • 401(k) & Roth IRA
  • Immediate Accrued Paid Time Off
  • Employee Assistance Program (EAP)
  • Holiday Pay
  • Sick Pay
  • Onsite WELcare Clinic
  • Onsite Chiropractic Clinic
  • Onsite Fitness Center and WELness Coach

The family feel is real!

We’ve built an entire trucking family based on our core values – put people first, explore possibilities, lead the way, and in it together. It’s a culture that starts with family ownership and reaches across WEL Companies, from new truck drivers to warehouse workers to shop tractor and trailer technicians to office staff. We then elevate that positive base that enhance lifestyles and drive loyalty from top to bottom.

Culture – YOU belong here

Communication. Relationships. Accessibility. When your part of the WEL Companies team, you’re treated like family. Many trucking companies do a decent job with logistics, technology, and compensation. We can do all that, and more … because the value of a positive, supportive open-door culture is priceless.

About WEL Companies, Inc.

In 1975 Wally Tielens and his son, Bruce had a simple vision for a family business that quickly grew into an industry leading refrigerated trucking business. What began as a two-truck business soon blossomed into more than 400 trucks and 700 trailers that provide award winning nationwide service to some of the largest companies in the food, beverage, and dairy industries.

  • Certified for ELDT training with the FMCSA in Wisconsin and Florida
  • SmartWay Transport Partner & Recognized by The U.S. Environmental Protection Agency
  • Ranked in the top 15 of Fueloyal.com Top 25 Refrigerated Companies
  • Home to 62 members of the Wisconsin Motor Carriers Presidents Safe Drivers Club
  • Top 250 Fleets in America – Commercial Carrier Journal
  • 2022 Premier Carrier – FourKites
  • Tyson Foods 2022 Premier Carrier of the Year

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Skills Required

  • High school diploma or equivalent
  • At least 6 months of billing or related work experience
  • Experience working with multiple computer programs simultaneously
  • Knowledge of Microsoft Office Suite
  • Detail-oriented skills
  • Time management and analytical skills
  • AS400 experience
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The Company
HQ: De Pere, WI
750 Employees
Year Founded: 1975

What We Do

WEL Companies, Inc. is a family-owned refrigerated trucking company founded in 1975. It provides nationwide transportation services for major food, beverage, and dairy companies. From an initial two-truck operation, the business has grown to more than 400 trucks and 700 trailers, supported by driver training, fleet safety programs, and logistics capabilities. Its operations also include warehouse workers, technicians, drivers, and administrative staff.

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