PURPOSE:
Coordinate a steady flow of accurate customer billing.
RESPONSIBILITIES:
1. Process freight bills using established contracts and/or quotes and paperwork available to determine correct charges.
2. Process and research any special billing requirements.
3. Maintain up-to-date instructions for customer account specifics.
4. Contact customers, payment centers, Sales, Operations and I.S. to obtain information necessary to process invoices correctly.
5. Investigate and resolve any overcharge claims or customer issues in a timely manner.
6. Work directly with customer contacts and/or payment centers to resolve non-payment or short-payment issues.
7. Work as a team member, functioning as backup for other team members.
8. Other duties as assigned.
ABILITIES/SKILLS REQUIRED:
Excellent verbal and written communications skills, ability to prioritize and meet deadlines. Computer literacy including Excel and Word, strong organization skills, problem-solving ability. High level of tact and discretion, ability to consistently meet deadlines.
PHYSICAL REQUIREMENTS:
Sitting for long periods of time, manual dexterity, standing, stooping, bending, listening/hearing, speaking/verbal.
EDUCATION TRAINING REQUIRED;
High School education required and 2 to 3 years of billing experience. Basic computer skills required.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Skills Required
- High School diploma
- 2 to 3 years of billing experience
- Computer literacy / basic computer skills
- Proficiency with Excel and Word
- Excellent verbal and written communication skills
- Ability to prioritize and meet deadlines
- Strong organizational skills
- Problem-solving ability
- High level of tact and discretion
- Pass pre-employment substance abuse test
What We Do
Marten Transport Ltd is a leading American trucking and logistics company specializing in time and temperature-sensitive transportation and distribution services. Operating across the United States, Canada, and Mexico, the company provides refrigerated and dry van freight transport through its truckload, dedicated, and brokerage segments, serving a diverse range of customers including the food and consumer packaged goods industries.
