At MedTrans Go, we hire people with a passion for healthcare, technology, and entrepreneurship, as well as those who embody our core values of Integrity, Kindness, Respect, Determination, Collaboration, Growth, and Excellence. This Operations position is a full time hybrid role based out of the Company's offices in Midtown Atlanta.
MedTrans Go's platform acts as a two-sided digital marketplace that matches healthcare facilities/systems ("customers") with businesses and individuals providing services like medical transportation and interpretation ("service partners"). The Billing & Payments Manager will work cross-departmentally to ensure incoming and outgoing payment flows are accurate and efficient.
The ideal candidate should have excellent communication skills, a proactive and detail-oriented approach to managing and improving processes, and a systematic and methodical approach to organization.
MedTrans Go is an early-stage startup with room for growth! Compensation packages for this position include an annual salary of $60-70K, commensurate with experience, and other benefits.
Responsibilities
- Responsibility over all billing and payments documentation and procedures; owning end-to-end customer billing and invoicing processes; ensuring invoices are accurate, timely, and well-documented; managing collections across a diverse customer mix, including working with our Lien partner to ensure accurate billing and collection; handling customer billing inquiries and resolving discrepancies
- Managing and processing vendor payments; administering partner payouts; ensuring payment approvals, timing, and documentation are accurate and compliant
- Recording and reconciling incoming and outgoing payments across platforms, including the MedTrans Go platform and QuickBooks; maintaining accurate AR/AP records and supporting documentation; assisting with month-end close related to billing and payments
- Building, documenting, and maintaining billing and payment processes; improving and automating workflows for invoicing, payouts, and record-keeping and collaborating cross-departmentally to support scalable systems as volume increases; working with the Technology team to identify errors, bugs, and new feature requests; assisting with QA testing, as needed
- Maintaining a database of operational finance data with organized billing and payment records; tracking and reporting key metrics related to billing, collections, and cash flow; reviewing operational dashboards and recommending improvements; supporting external reporting and audits
Qualifications
The right candidate for this role will be someone who takes initiative, is proactive, organized, agile, empathetic, effective at communication, and prioritizes accuracy and efficiency.
- Experience
- Bachelor's degree in Finance, Accounting, or related field
- 3+ years of accounting and/or financial management experience
- 3+ years of hands-on QuickBooks experience
- Experience managing AR/AP, invoicing, collections, and/or reconciliations
- Skills
- Comfort working with complex payment flows and multiple stakeholders
- Strong attention to detail and process ownership
- Excellent oral and written communication
- Exposure to healthcare, legal, lien customer environment is a plus
- Familiarity with payment portals and billing platforms
- Proficiency utilizing technology
- Proficiency using Microsoft and Google products
- Ability to be effective in fast-paced and dynamic environments
Benefits
- Health, dental, and vision insurance
- Paid time off, including parental leave
- 401(k)
- Employee Assistance Program
- Employee development and leadership development courses
- Commuter benefits
- Contribute to a fast-paced and quickly growing startup environment
- Opportunity for rapid career growth
- Flexible work environment
About MedTrans Go
MedTrans Go is a HealthTech startup that provides healthcare facilities access to medical transportation, interpretation, home health care, and delivery services. We work with medical practices, hospitals, and similar care facilities, as well as legal offices, to eliminate the burden of patient coordination via our online platform, allowing healthcare workers to easily and efficiently schedule services to reduce appointment cancellations, minimize revenue loss, and get patients the care they need.
If you have a passion for healthcare, technology, and serving others and are looking to join a company where you can build a territory and experience steady growth, put your passion to work at MedTrans Go!
Top Skills
What the Team is Saying
What We Do
MedTrans Go is a B2B healthcare appointment optimization marketplace solving the $150B problem of medical appointment cancellations in the US. Our tech-enabled portal provides healthcare facilities and others coordinating patient care access to a customizable suite of services to address the root causes of their cancellations in one easy-to-use, integrated digital platform.
The US healthcare system loses $150B due to missed appointments every year. More than 50% of these cancellations are due to lack of transportation or interpretation services. We created fully functioning web and mobile portals which utilize excess capacity of medical transportation providers, interpreters, and more through our custom-designed software for scheduling, dispatching, and tracking requests with built-in, integrated software for billing, invoicing, and record-keeping. Our mission is to reduce medical appointment cancellations and the burden these cancellations place on healthcare providers, as well as to remove barriers for all patients to access necessary healthcare services.
Why Work With Us
We firmly believe in investment in our team members, including training and promoting from within! We have an incredible team of people across our organization that have amassed deep knowledge about our technology, operations, and industry and have grown with the company. Many of our current managers and directors even started as interns!
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MedTrans Go Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid policy allows employees to work however they work best. Most of our team typically comes in on Mondays and Wednesdays to foster collaboration.
