Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
Job DescriptionThe Billing Manager oversees and manages the full billing cycle to ensure invoices are accurate, compliant, and issued on time. The role is critical in maintaining healthy cash flow, supporting financial reporting, and driving efficient revenue processes. The Billing Manager leads the billing team, ensures adherence to regulatory and organizational standards, improves billing operations, and collaborates across departments to resolve discrepancies and enhance customer satisfaction.
- Operational and Financial aspects of the consolidated Experian Billing system ensuring accurate financial reporting customer invoicing and swift issue resolution.
- Compliance with Internal Finance policies, procedures and controls as well as having a sound knowledge of the functionality and capabilities of the Experian Billing system to make a positive impact on the business.
- This role reports to the Head of Revenue Assurance SA
- Manage a team of 3 staff members whose primary responsibility will be the processing of customer contracts and billing in a timeous manner (Complete, accurate and timely) and provide coaching, training and performance feedback
- Take accountability of all billing queries and the timely identification and resolution of all billing errors
- Assist with monthly account reconciliations and general ledger activities.
- Improve billing process & streamlining current processes
- Assist with Automation of Ad hoc billing process (Batch process\Collection Letters\Forensic services) and system improvements
- Analyze, measure and report on trends and reasons for actual cash and revenue performance against targets
- Laser focus on revenue assurance and identifying instances where billing has not taken place or revenue has been missed (e.g. overuse, deferred balances not released)
- Oversee credit adjustments and refunds on monthly basis.
- Work with cross-functional teams in resolving financial and revenue related issues
- Work closely with accounts receivable team to reduce debtors aging and optimize collections
- Perform revenue analysis, calculations and reporting on monthly basis.
- Firm grasp of DBO KPI’s and demonstrate impact on reducing these
Responsible for:
- Pre Billing Reports (Fixed Variable) and Usage Recons
- month End Billing Run for SA
- SLS in Advance & Ombud reports and any other ad hoc reports
- Monthly updating and maintaining usage accumulation report and counts
- Monthly BI journal reports (Quarterly payment clients, Deferred, and Usage) to be sent for Review and Approval by Head of Revenue Assurance
Qualifications
- B-Com degree
- Minimum 5 years’ experience as Receivables or Billing Manager in similar industry
- Advanced Excel Experience Necessity
- Attention to detail
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Experian Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Experian and has not been reviewed or approved by Experian.
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Healthcare Strength — Medical and dental coverage is described as strong, with expanded mental health resources and telemedicine options. Coverage includes inclusive services such as gender transition and fertility support.
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Leave & Time Off Breadth — Time-off offerings are generous, including substantial PTO/vacation, paid holidays, and paid volunteer days with options to purchase additional leave. Parental leave is available for birth and non-birth parents alongside flexible working arrangements that support work-life balance.
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Retirement Support — Retirement programs include a 401(k) with company matching and contributory pension schemes in some regions. These elements complement base pay and bonuses to form a competitive total rewards package.
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What We Do
Experian unlocks the power of data to create opportunities for consumers, businesses and society. During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. Our 20,600 people in 43 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow. About Experian: Bringing data to life requires creativity, passion, flexibility and expertise. We want you to share in our success. That's why we offer rewards that recognise great performance. Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career. Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian.
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