Who Are We?
WASTE CONNECTIONS, Inc. (NYSE: WCN) is not only the best waste services company in North America, it is also an amazing place to realize your potential, make decisions, have your voice heard, and partner with extremely hard working and passionate people! We seek servant leaders, mentors, top performers, and fun people. At Waste Connections, we value each individual’s unique background, experience, and passion to make us a great place to work.
Why you need to join us!
• CULTURE: It’s a Great place to work! We work in an environment where empowered, self-directed all-stars know what they do is important.
• INTEGRITY: Our definition is “saying what you will do and then doing it!” We keep our promises to our customers and our employees.
• RESPECT: We show respect for our customers and fellow employees. Respect for ourselves grows through all the hard work and great service we provide to the communities we are privileged to serve.
Responsibilities:
- Ensure the integrity of customer statements. Review and post payment and charge batches prepared by customer service staff, run and review month end billing error reports, review sample billing invoices before invoices are sent to the printer.
- Oversee the collections process for the division, delegate collections expectations to customer service staff, and communicate results
- Must enjoy problem solving and process improvement.
- Directly and indirectly manage, mentor and train customer service staff across the state.
- Ability to answer phones and assist customers in a professional manner.
- Approach all encounters with employees, customers and vendors in a friendly, service-oriented manner.
- Review, reconcile, and evaluate monthly ledgers, budgets, and financial reporting system reports, assist with fiscal planning, development, and management of annual budgets.
- Assist with the development and implementation of reporting procedures; oversee maintenance of department records and/or inventories.
- Oversee and provide personal computer functions such as scheduled and special reports, correspondence, and database management.
- May coordinate office assignments for the administrative staff.
- Coordinate office staff division training, seminars, workshops, travel arrangements, special projects, and/or events; may coordinate program/project development and planning.
- Other duties assigned as needed.
- Promote Waste Connections standard operating procedures, which assure efficient environmentally correct and safe workplace practices.
- Demonstrate the ability to become proficient in the use of proprietary operational systems including Route Manager Online and Tableau.
Requirements:
- Bachelors Degree preferred
- 5 years directly related management expertise in administration
- Management experience in a call center environment is preferred
- Knowledge of MS Word and Excel
- Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments
- Organizing and coordinating skills
- Knowledge of accounting procedures
- Ability to communicate effectively, both orally and in writing
- Knowledge of management principles and practices
- Knowledge of supplies, equipment, and/or services ordering and inventory control
- Ability to analyze and solve problems
- Ability to gather data, compile information, and prepare reports
- Ability to foster a cooperative work environment
To be considered for any of our current openings you must complete an application at www.wasteconnections.com . Application information and additional instructions can be found once you select your position of interest.
We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
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What We Do
Waste Connections, Inc. is an integrated solid waste services company that provides waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets in the U.S. and Canada. Through its R360 Environmental Solutions subsidiary, the Company is also a leading provider of non-hazardous oilfield waste treatment, recovery and disposal services in several of the most active natural resource producing areas in the United States, including the Permian, Bakken and Eagle Ford Basins. Waste Connections serves more than six million residential, commercial, industrial, and exploration and production customers from a network of operations in 39 states, six provinces and the District of Columbia. The Company also provides intermodal services for the movement of cargo and solid waste containers in the Pacific Northwest.
Our corporate strategy targets secondary and suburban markets that have strong demographic growth trends and where competitive barriers to entry can be developed. We seek to avoid highly competitive, large urban markets and target markets where we can provide either non-integrated or integrated solid waste services under exclusive arrangements, or markets where we can be integrated and attain high market share. We are a leading provider of solid waste services in most of our markets, and approximately 50% of our revenues are derived from market areas where we have franchise or exclusive rights to provide our waste services.
