The Role
Manage and process customer billing and invoices, reconcile payments and account balances, research and resolve discrepancies, monitor receivables and support collections, prepare month-end and audit documentation, process orders/quotations, provide administrative and cross-trained operational support, and produce reports to ensure accurate, timely billing and strong customer/internal service.
Summary Generated by Built In
An MRA Member is looking for...
Billing ManagerCompensation: $95k-$105k annually
Location: Waukesha Area
Make an Impact
We're looking for a detail-oriented Billing Manager to help ensure accurate, timely billing while delivering outstanding service to both customers and internal teams. If you enjoy solving problems, keeping organized, and working in a fast-paced shipping and logistics environment where accuracy matters, this role offers an opportunity to make a meaningful contribution every day.What You'll Do
This position requires extended periods of sitting with occasional standing, walking, bending, reaching, and lifting up to 50 pounds. Candidates must be able to analyze information, make sound decisions, communicate effectively, and maintain attention to detail in a fast-paced environment.
Billing ManagerCompensation: $95k-$105k annually
Location: Waukesha Area
Make an Impact
We're looking for a detail-oriented Billing Manager to help ensure accurate, timely billing while delivering outstanding service to both customers and internal teams. If you enjoy solving problems, keeping organized, and working in a fast-paced shipping and logistics environment where accuracy matters, this role offers an opportunity to make a meaningful contribution every day.What You'll Do
- Review supporting documentation to ensure billing accuracy
- Generate and process contract OTR trucking invoices in a timely manner
- Serve as primary point of contact for trucking brokerage billing questions, escalations, and problem resolution
- Reconcile payments, account balances, and billing records
- Research and resolve billing discrepancies with customers and internal departments
- Create customer orders and quotes, review tickets for accuracy, and support sales administration activities
- Monitor outstanding receivables and assist with collection follow-up as directed
- Maintain accurate billing records and supporting documentation
- Prepare reports and documentation for month-end and audit activities
- Provide administrative support across multiple business functions
- Cross-train to provide operational support as business needs require
- 3-5 years of experience in billing, accounting, customer service, or administrative support
- Strong attention to detail and a commitment to accuracy
- Excellent organizational, communication, and problem-solving skills
- Ability to manage multiple priorities and meet deadlines
- Proficiency with Microsoft Office, especially Excel, and business software systems
- A collaborative mindset and willingness to support the broader team
- You enjoy identifying and resolving problems
- You communicate professionally with customers and coworkers
- You take ownership of your work and follow through
- You thrive in a fast-paced environment without sacrificing quality
- You continuously look for ways to improve processes and efficiency
- Primarily office-based with occasional exposure to operational or industrial environments
- Schedule flexibility may occasionally be required based on business needs
- Occasional travel between company locations may be required
This position requires extended periods of sitting with occasional standing, walking, bending, reaching, and lifting up to 50 pounds. Candidates must be able to analyze information, make sound decisions, communicate effectively, and maintain attention to detail in a fast-paced environment.
Skills Required
- 3-5 years of experience in billing, accounting, customer service, or administrative support
- Strong attention to detail and a commitment to accuracy
- Excellent organizational, communication, and problem-solving skills
- Ability to manage multiple priorities and meet deadlines
- Proficiency with Microsoft Office, especially Excel, and business software systems
- A collaborative mindset and willingness to support the broader team
- Ability to analyze information, make sound decisions, and communicate effectively
- Ability to lift up to 50 pounds and perform occasional standing, walking, bending, reaching
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The Company
What We Do
MRA - The Management Association is a nonprofit employer association that provides comprehensive HR services, including recruitment, advice, training, and development, to over 5,000 member companies.
