Our Billing Team at Northwestern Counseling & Support Services is seeking a full-time Billing Generalist. As a Billing Generalist, you will be an intricate member of our team. This position will be responsible for reviewing and researching insurance information while maintaining that information in our electronic medical record.
Essential duties include:
- Adding Insurance information to our Electronic Medical Record system
- Support clients and treatment teams with Medicaid enrollment
- Verifying Insurance Eligibility
- Assisting with Client Statements
- Auditing for Billing Compliance
Requirements:
- Strong customer service skills
- Positive attitude
- Ability to work independently and with a variety of personalities
- High School Diploma or equivalent
- Proficiency in the use of Microsoft products including Outlook and Excel
- Ability to maintain multiple priorities in a fast-paced environment honoring strict confidentiality laws
- Must be organized and have a strong attention to detail
At NCSS, we offer a comprehensive benefits package that includes perks such as medical and dental coverage, an employer-matched retirement plan, and educational support. Additionally, for those who qualify, this position provides an opportunity for $5,000 in student loan forgiveness upon the successful completion of your 6-month introductory period. We invite you to become a valued member of our team at NCSS, a 2025 Best Places to Work in Vermont!
EOE
Hiring rate is based on experience, education, and internal equity. Final compensation will be determined in accordance with NCSS policy and applicable laws.
QualificationsHigh School Diploma or equivalent, with or without experience.
Skills Required
- Strong customer service skills
- Positive attitude
- Ability to work independently and with a variety of personalities
- High School Diploma or equivalent
- Proficiency in Microsoft products including Outlook and Excel
- Ability to maintain multiple priorities in a fast-paced environment honoring strict confidentiality laws
- Organized with strong attention to detail
What We Do
Northwestern Counseling & Support Services (NCSS) is a private, non-profit human services agency serving Franklin and Grand Isle Counties in Vermont. Its mission is to ensure that residents have access to high-quality services that promote healthy living and emotional well-being, providing a comprehensive range of mental health and support services for individuals and families.







