GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-scale clinical information to enable precision medicine as the standard of care. GeneDx is at the forefront of transforming healthcare through its industry-leading exome and genome testing and interpretation services, fueled by the world’s largest, rare disease data sets. For more information, please visit www.genedx.com.
Shift: Tuesday - Saturday 3pm - 11:30pm EST
Summary
The Billing Data Entry Lead oversees daily billing data entry operations while continuing to perform regular production work. This role provides leadership, guidance, and training to the billing data entry team, ensuring accuracy, timeliness, and compliance with company policies and regulatory requirements.
Job Responsibilities
Leadership & Coordination
- Serve as the primary point of contact for the billing data entry team for workflow questions, escalations, and process clarifications.
- Assign daily tasks and adjust workloads to meet department productivity and accuracy goals.
- Monitor team performance, providing real-time feedback, coaching, and training to improve quality and efficiency.
- Partner with the Associate Director to implement process improvements and assist in staff development and performance evaluations.
- Provide data reporting to Associate Director to monitor productivity and quality metrics
Production & Data Entry
- Accurately enter and review patient billing and demographic data into the billing system, maintaining established productivity and quality standards.
- Perform routine audits of own work and team submissions to ensure compliance with payer rules, coding guidelines, and company policies.
Process & Compliance
- Recommend and help implement workflow improvements and automation opportunities.
- Ensure adherence to HIPAA and other privacy/confidentiality requirements.
- Assist with preparation of monthly/quarterly reports on productivity, error rates, and key performance indicators.
- Ensure the BDE SOP is kept up to date and reflects current processes
Key Competencies
- Detail Orientation: Maintains exceptional accuracy while meeting high-volume deadlines.
- Team Leadership: Guides and mentors team members while fostering a collaborative work environment.
- Adaptability: Balances leadership duties with personal production responsibilities.
- Analytical Thinking: Identifies workflow bottlenecks and proposes effective solutions.
People Manager
- No
Education, Experience, and Skills
- Education: High school diploma or equivalent required; associate degree or billing/coding certification preferred.
- Experience:
- 3+ years of medical billing or data entry experience, including charge entry and claim submission.
- Skills:
- Advanced data entry speed and accuracy.
- Strong knowledge of billing systems, CPT/ICD codes, and payer guidelines.
- Excellent communication, problem-solving, and organizational skills.
- Proficiency with Microsoft Office (Excel, Word) and EHR/billing software
Physical Demands
- Example: Ability to stand, walk, and sit for extended periods.
Work Environment
- Remote environment with prolonged computer use.
- May require occasional overtime to meet deadlines or resolve billing issues.
- Available on Weekends when needed.
#LI-REMOTE
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Science - Minded, Patient - Focused.
At GeneDx, we create, follow, and are informed by cutting-edge science. With over 20 years of expertise in diagnosing rare disorders and diseases, and pioneering work in the identification of new disease-causing genes, our commitment to genetic disease detection, discovery, and diagnosis is based on sound science and is focused on enhancing patient care.
Experts in what matters most.
With hundreds of genetic counselors, MD/PhD scientists, and clinical and molecular genomics specialists on staff, we are the industry’s genetic testing experts and proud of it. We share the same goal as healthcare providers, patients, and families: to provide clear, accurate, and meaningful answers we all can trust.
SEQUENCING HAS THE POWER TO SOLVE DIAGNOSTIC CHALLENGES.
From sequencing to reporting and beyond, our technical and clinical experts are providing guidance every step of the way:
TECHNICAL EXPERTISE
- High-quality testing: Our laboratory is CLIA certified and CAP accredited and most of our tests are also New York State approved.
- Advanced detection: By interrogating genes for complex variants, we can identify the underlying causes of conditions that may otherwise be missed.
CLINICAL EXPERTISE
- Thorough analysis: We classify variants according to our custom adaptation of the most recent guidelines. We then leverage our rich internal database for additional interpretation evidence.
- Customized care: Our experts review all test results and write reports in a clear, concise, and personalized way. We also include information for research studies in specific clinical situations.
- Impactful discovery: Our researchers continue working to find answers even after testing is complete. Through both internal research efforts and global collaborations, we have identified and published hundreds of new disease-gene relationships and developed novel tools for genomic data analysis. These efforts ultimately deliver more diagnostic findings to individuals.
Learn more About Us here.
Our Culture
At GeneDx, we are dedicated to cultivating an environment where creativity and innovation thrive. We believe in the power of community and collaboration, where diverse perspectives are embraced, and every voice contributes to our shared success. Our team is a vibrant mix of professionals who challenge and support each other in equal measure, fostering growth both personally and professionally. When you join us, you're not just taking on a job—you're joining a movement. A movement that champions curiosity, embraces change, and believes in making an impact, one patient at a time. Cultural principles we live by:
- Be bold in our vision & brave in our execution.
- Communicate directly, with empathy.
- Do what we say we're going to do.
- Be adaptable to change.
- Operate with a bias for action.
Benefits include:
- Paid Time Off (PTO)
- Health, Dental, Vision and Life insurance
- 401k Retirement Savings Plan
- Employee Discounts
- Voluntary benefits
GeneDx is an Equal Opportunity Employer.
All privacy policy information can be found here.
Top Skills
What We Do
GeneDx is focused on delivering personalized, actionable insights that improve health outcomes. We sit at the intersection of diagnostics and data science, pairing decades of genomic expertise with an unmatched ability to interpret clinical data at scale.
Our exome and genome testing is among the best in the industry. We expect that it will be even more advanced in the future with the help of Centrellis®, our innovative health information platform. Powered by millions of medical records, Centrellis® integrates digital tools with artificial intelligence to ingest and synthesize clinical and genomic data.
As a result of our robust test menu, including our exome and genome testing, and the comprehensive insights generated by Centrellis®, we are developing a more complete understanding of complex disease than ever before. This translates to faster diagnosis, more effective treatment plans, and enhanced drug discovery.
Our offerings help a whole spectrum of healthcare partners -- clinicians, researchers, health systems, pharmaceutical companies, and payors -- improve patient experiences and advance population health
