Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.
SUMMARY:
The Billing Specialist plays a critical role in the pre-invoicing process by preparing accurate billing lines for work orders. This includes validating labor, materials, and other chargeable items against customer agreements and internal guidelines. The position ensures that work orders are billing-ready and supports a smooth transition into the invoicing stage. This role will also provide occasional support for subcontractor billing issues.
Key Responsibilities:
- Review and prepare billing lines on work orders, ensuring labor, materials, subcontractor charges, and other billable items are accurately captured and coded.
- Confirm billing data aligns with contractual terms, approved rates, and internal policies before submitting for invoicing.
- Collaborate with internal teams (e.g., Project Management, Accounts Payable, Finance) to resolve discrepancies in cost data or job details.
- Perform basic profitability checks on work orders and flag inconsistencies for further review.
- Occasionally support subcontractor-related billing issues by identifying missing documentation or resolving cost questions.
- Maintain organized billing records and support audit or compliance reviews as needed.
- Assist with monthly billing close activities, including reconciliation of outstanding work orders and revenue tracking.
Core Competencies:
- High attention to detail with a focus on billing accuracy and job-level data integrity.
- Familiarity with work order structures, job costing, and pre-invoice validation processes.
- Strong analytical and problem-solving skills.
- Ability to manage high-volume, deadline-driven tasks efficiently and independently.
- Clear and concise communication across departments.
Required Skills & Qualifications:
- Intermediate proficiency in Microsoft Excel, Outlook, and Word.
- Prior experience working with ERP or service management platforms
- 1+ years of experience in billing, work order processing, or a related accounting support role.
- Understanding of billing for field services, including labor and material-based charge models.
- Strong organizational and documentation skills.
- Ability to process high volume of work orders
New Era Technology, Inc., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).
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New Era Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about New Era Technology and has not been reviewed or approved by New Era Technology.
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Leave & Time Off Breadth — Time off is positioned as generous, with multiple sources pointing to roughly four weeks of PTO up front or ~28–29 days including company holidays in some U.S. roles. Time away is also described as straightforward to use and sometimes viewed as a meaningful offset to weaker cash compensation.
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Strong & Reliable Incentives — Earnings upside appears stronger in certain sales and account roles where on‑target earnings can be attractive when performance is high. Variable pay can materially lift total compensation in these roles relative to positions with mostly fixed pay.
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Flexible Benefits — Flexible work arrangements such as remote and hybrid options are commonly highlighted as part of the overall rewards experience. Flexible Spending Accounts (e.g., medical, dependent care, commuter transit) are also referenced as available in at least some contexts.
New Era Technology Insights
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What We Do
New Era Technology is a global managed technology service provider. New Era serves as a trusted adviser to more than 14,500 customers worldwide. Customers rely on New Era’s seamless blend of solutions that securely connect people, places, and information in a rapidly changing digital world. New Era has offices in the Americas, the United Kingdom, APAC, and Europe. New Era provides solutions and services to diverse industries including Global Enterprise, Banking & Finance, Smart Buildings & IoT, Healthcare, Education, and Government. Solutions and Services: • Collaboration & Unified Communications • Data Networking • Digital Transformation • SecureBlu Security Services • CloudBlu Cloud Services • Physical Security & Life Safety • Managed Services • Professional Services
