Overview:
Our client is seeking a detail-oriented Billing Coordinator to join their Accounting Department. The Billing Coordinator will play a crucial role in the overall billing process, ensuring accurate and timely invoicing and collections. This position involves compiling data, preparing invoices, and providing excellent customer support while coordinating with various departments to maintain accuracy and resolve discrepancies.
Duties and Responsibilities:
- Prepare itemized statements and invoices, accurately recording amounts due for services rendered.
- Collaborate closely with Purchasing, Service, and Sales departments to ensure timely billing of service work orders.
- Reconcile completed work orders in Salesforce to generate customer invoices, using source information like quotes, emails, technician notes, and vendor invoices.
- Resolve discrepancies in billing records, partnering with team members across the organization as needed.
- Collect on past due accounts and maintain communication with customers to relay or obtain account information.
- Provide high-level customer support, answering inquiries regarding account and billing details.
- Enter customer invoices into specific customer portals as required.
- Handle incoming phone calls and direct them to the appropriate team member.
- Perform other related duties as assigned by management.
Qualifications:
- High school diploma or GED, or one to three months related experience and/or training, or an equivalent combination of education and experience.
- Proficiency with Microsoft Office Suite; familiarity with Salesforce is a plus.
- Excellent attention to detail.
- Ability to work in a fast-paced environment and multitask effectively.
- Strong customer service and communication skills.
Supervisory Responsibilities:
- This position does not have supervisory responsibilities.
Our client is looking for a reliable and dedicated individual who can manage the billing process with precision and contribute to the overall efficiency of the Accounting Department.
If you have the necessary skills and experience, we encourage you to apply.
We thank all applicants for their interest.
Please note, only those selected for an interview will be contacted. All others will be considered for future placement opportunities.
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