Billing Associate

About The Role: Collaborating closely with the Sales Team and Billing Teams, The Billing Associate reports to the Billing Team Lead and/or Billing Manager and is responsible for completing the full invoicing process of their assigned customer accounts.  The position strives to guarantee timely and accurate billing of Spot's customers.

Ideal Candidate and Qualifications (Requirements):

Candidates should have an accounting, finance, business management, or similar background. You will be highly detail oriented, possess strong communication and organization skills, and excel in a fast paced, high-volume environment.

• Associate’s degree required, bachelor’s degree preferred
• 2+ years of previous accounts receivable / billing experience in a fast paced, high-volume position in lieu of a degree
• Prior logistics industry experience a plus
• Intermediate to advanced computer knowledge required
• Must be able to sit at a desk for extended periods
• Full time, in office position

Responsibilities:

• Complete full invoicing / billing cycle of assigned customer accounts
• Guarantee invoices are sent to Spot’s customers timely and accurately
• Ensure billing settings within customer profiles are correct and functioning properly
• Develop, update and improve billing SOPs for each assigned customer account on an ongoing basis
• Input status updates for tracking of orders missing information or documentation required for invoicing, taking necessary action to fulfill the requirements
• Collaborate closely with the sales teams and collections team to address and resolve issues that result in rejected or delayed payment of invoices
• Successfully navigate customer TMS platforms / payment portals and input data, upload invoices, PODs, receipts, etc. for payment processing

Skills:

• Ability to thrive in a fast-paced environment
• Strong communication, analytical and writing skills
• Strong organization and attention to detail
• Adaptability, multi-tasking ability, sense of urgency
• Intermediate knowledge of Microsoft Excel (formatting, vlookup, pivot tables, etc.)
• Heavy focus on customer service and collaboration
• Ability to work autonomously, with an emphasis on time management and ability to meet deadlines
• Understanding of accounting terms, processes, functions, and compliance
• Data analysis and problem solving

Location(s): Indianapolis, IN (downtown)

Compensation:

• $20-$22 per hour
• Quarterly bonus opportunities

Spot Benefits:

• 401(k) and employer matching
• Life Insurance
• Health, Dental, Vision Insurance
• Short & Long-Term Disability
• Paid Time Off (PTO)
• Employee Assistance Program
• Paid Parental Leave
• Paid Holidays
• Employee Recognition Programs
• Health Savings Account (HSA)

#LI-ZH1