Avfuel Corporation provides the global aviation industry fuel and services through its network of branded dealers and international locations. We are seeking a Billing Associate.
Duties/Responsibilities:- Create customer specific invoices within internal systems; monitor and make changes for special and varied billing arrangements
- Independently and timely communicate with customers and Sales Team to effectively assist and resolve issues
- Meet strict daily deadlines while ensuring accuracy and excellent customer experience
- Promptly communicate issues, concerns, or discrepancies to the Billing manager and sales team members to support timely resolution
- Other special projects and duties as assigned
- The standard hours for this position are Monday through Friday, between 8:00 a.m. and 5:00 p.m. There may be flexibility for a later start time of 8:30 or 9:00 a.m., with a corresponding adjustment to the end of the workday
- This position may also require participation in a rotating holiday coverage schedule
- Strong attention to detail and accuracy is essential for success in this role
- Strong communication skills both verbal and written
- Exceptional multitasking skills with the ability to effectively manage competing priorities
- Ability to problem solve independently
- Excellent organizational skills
- Positive, collaborative attitude with a willingness to contribute as a team player.
- High School Diploma or equivalent required
- Associate degree in Accounting, Business Administration, Finance, or a related field preferred; equivalent relevant work experience will also be considered
- 1 - 2 years of experience in accounting, billing, bookkeeping, or a related function preferred
- Minimum of 2 years of customer service experience preferred
- Experience working in a fast-paced, detail-oriented office environment is a plus
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
- Must be able to access and navigate each department at the organization's facilities.
Skills Required
- High school diploma or equivalent
- Strong attention to detail and accuracy
- Strong verbal and written communication skills
- Exceptional multitasking skills and ability to manage competing priorities
- Ability to problem solve independently
- Excellent organizational skills
- Positive, collaborative attitude and willingness to contribute as a team player
- Associate degree in Accounting, Business Administration, Finance, or related field
- One to two years of experience in accounting, billing, bookkeeping, or a related function
- Minimum of two years of customer service experience
- Experience in a fast-paced, detail-oriented office environment
What We Do
Avfuel provides fuel and services to the global aviation industry. General Information: Based in Ann Arbor, Michigan, Avfuel Corporation serves the global aviation industry via a network of over 650+ Avfuel-branded domestic dealers and thousands of international locations who offer Avfuel Contract Fuel. Avfuel is the leading independent supplier of aviation fuels and services to FBOs and a diverse market of specialty carriers including airlines, freight companies, military special operations, helicopter users, and corporate flight departments. An Avfuel-branded FBO is an independent FBO for whom Avfuel supplies fuel, services and business solutions, including the fueling incentive program AVTRIP and the jet fuel savings program, Avfuel Contract Fuel.
