Daniels Health Jobs

Billing Administrator

Daniels Health

Billing Administrator

Reposted 8 Days Ago

Chicago, IL, USA

Hybrid

Entry level

Healthtech

The Role

The Billing Analyst processes customer invoices, manages billing adjustments, summarizes billing information, and ensures customer inquiries are addressed timely while collaborating with other departments.

Summary Generated by Built In

Who are we looking for…

Daniels Health seeks an exceptional billing administrator to be entrusted with ensuring a smooth customer experience when it comes to all things billing. The selected person will be enthusiastic, hard-working, and team oriented.

Daniels is a large international business with operations across Australia, South Africa, United Kingdom, Canada, and the United States. Operational activities include transport, manufacturing and distribution of products, and the treatment of healthcare waste. Daniels is a highly recognized brand in the healthcare space and due to the growth of the Company is looking to grow the billing team.

What you will do

· Monitor Customer Phone Call Queue, including answering and addressing all customer questions and/or complaints associated with invoicing.

· Create Salesforce Work tickets and forward to applicable departments if unable to address Customer questions.

· Provide timely customer service to customers via phone and email.

· Collaborate with collections, sales, and plants to research and resolve customer billing questions.

· Gathering and summarizing supplemental billing information to accommodate customer billing requirements.

· Setting performance standards and ensuring that the appropriate coverage is in place to meet or exceed service goals

· Align Billing practices with interdepartmental teams EG: Accounts Receivable

Candidate Profile

Skills & Qualifications

· Degree in Accounting, or related field is preferred, equivalent work experience considered

· Intermediate Excel skills

· Highly organized with exceptional written and verbal communication skills

· Sharp eye for detail

· Proficient data entry skills; high number of words per minute

· Ability to use numerous software's at any given point

· Easy to adopt change

Learn more about us and our mission!

Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.

Daniels Health conducts background checks and drug testing as part of the post‑offer hiring process.

Skills Required

Degree in Finance, Accounting, or related field
Intermediate Excel skills
Exceptional written and verbal communication skills
Proficient data entry skills

Daniels Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Daniels Health and has not been reviewed or approved by Daniels Health.

Healthcare Strength — Company materials indicate medical, dental, and vision coverage are available on day one. Early eligibility is cited as a contributor to overall compensation value in some roles.
Leave & Time Off Breadth — PTO and sick time are advertised as starting on the first day. Predictable schedules in certain teams are highlighted as supporting the practical use of time off.
Strong & Reliable Incentives — Sales and account roles highlight base pay plus uncapped commission and mileage reimbursement. These structures are portrayed as making total compensation competitive for those positions.

Learn more about Daniels Health's Compensation & Benefits →

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The Company

HQ: Chicago, IL

610 Employees

Year Founded: 1986

What We Do

MAKING HEALTHCARE SAFER The philosophy that guides Daniels - striving to make a safer environment for everyone involved in healthcare. Daniels has operations in Australia, USA, Canada, New Zealand, UK, Europe and South Africa and is widely regarded as a leader of innovation in the medical waste space. Daniels' flagship product - the Sharpsmart collector, was launched in 1999 and is now used in thousands of healthcare facilities around the globe. It has been peer reviewed in numerous medical journals with findings that indisputably assert it as the safest sharps collector in the world. Through education, innovation and service, we are committed to make the healthcare industry safer for the people who work in it and continually drive the development of ecologically sustainable solutions to reduce the environmental impact of medical waste.