Who are we?
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
Job Summary
We are looking for a Billing Analyst to join our Global Billing and Credit Collections team. In this role you will implement billing operations to maximize effectiveness and accuracy. Audit the accuracy of billing information and monitor the operation of the billing systems. Develop solutions to billing issues and works with systems design to implement new features. May work on billing projects with Billing Operations Mgmt.
Responsibilities
Monitors and ensures that monthly billing for a portfolio of customer is accurate and performs variance checks in accordance with the monthly close calendar
Analyse and investigate system related invoicing errors and follows documented process to ensure a timely and accurate billing
Participates on projects and ad hoc assignments as needed · Researches and provides backup for external audit requests
Implements and documents processes and procedures required
Provides input into the on-going development and support of billing systems, processes, and policies System Operational Support
Processes assigned cases in a timely and accurate manner to meet all internal SLAs
Works closely with cross functional organizations to respond to customer inquiries to investigate and resolve potential customer billing issues
Resolves and tracks billing issues as they arise working with the upstream teams to fix root cause problems (e.g. SLA credits, install date discrepancies)
Qualifications ·
3+ years in a Finance role preferred
Bachelor’s degree desirable but not essential
Experience in Billing, Invoicing, Payments, Accounts Payable
Siebel or Oracle experience is a plus
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
We use artificial intelligence in our hiring process. Learn more here.
Top Skills
What We Do
Equinix (Nasdaq: EQIX) is the world’s digital infrastructure company™, enabling digital leaders to harness a trusted platform to bring together and interconnect the foundational infrastructure that powers their success. Equinix enables today’s businesses to access all the right places, partners and possibilities they need to accelerate advantage. With Equinix, they can scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value.
