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Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About the team and the role
eBay’s Shared Services team within the Global Finance organization plays a vital role in managing the company's money movement and billing operations. This team supports eBay's global operations by ensuring accurate, timely, and efficient billing processes across off-platform activities—managing over $250M in transactions and more than 1,200 invoices annually.
We are looking for a Billing Operations Specialist to join our Austin team. Reporting to the Billing Manager, you will help drive accuracy, efficiency, and clarity in our Account Receivables billing workflows, working cross-functionally with Finance, Product, and Customer Experience teams. This role offers flexibility, a strong work-life balance, and the opportunity to gain visibility across eBay’s finance landscape.
What you will accomplish
- Deliver timely, accurate invoices and credit memos that support over $250M in revenue, ensuring compliance with billing codes and SLAs.
- Partner with Finance and Product teams to resolve billing disputes, improving customer satisfaction and reducing payment cycle times.
- Drive improvements in billing processes by identifying inefficiencies and proposing scalable, data-informed solutions.
- Contribute to key month-end close activities by preparing reconciliations and supporting financial reporting deliverables.
- Lead or support cross-functional initiatives to improve operational excellence, including billing system improvements and automation efforts.
- Grow your career by developing project management, analysis, and stakeholder engagement skills in a global finance environment.
What you will bring
- Experience in financial operations, billing, or accounts receivable, with proficiency in SAP ECC and Microsoft Excel.
- Strong analytical and problem-solving skills, with the ability to interpret data and identify trends.
- Clear communication skills, with the ability to collaborate across finance, product, and operations teams.
- Detail-oriented and organized, able to manage multiple priorities with accuracy and accountability.
- A mentality focused on continuous improvement and a willingness to adapt to new tools and processes.
- This role is based in Austin, TX and may require you to work onsite in office 3+days/week and occasional flexible hours to coordinate with global teams.
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The base pay range for this position is expected in the range below:
$58,700 - $78,500Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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What We Do
eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. Our portfolio of brands includes eBay Marketplace and eBay Classifieds Group, operating in 190 markets around the world.
We offer sellers the ability to grow a business with little barrier to entry regardless of size, background or geographic location. We never compete with our sellers. We win when our sellers succeed. Buyers who shop on our Marketplace and Classifieds platforms enjoy a highly personalized experience with an unparalleled selection at great value.
