Our Company:
Tactiq is an innovative software solutions provider focused on bridging the gap between retailers, manufacturers, and distributors. Headquartered in Richmond, Virginia, our team is revolutionizing the direct store delivery (DSD) industry. Our suite of solutions includes standardized communications, invoicing, and ordering tools, all designed using world-class technology to support both retailers and suppliers within the DSD industry. Tactiq is uniquely positioned to increase both operational efficiency and service quality, with a proven track record of driving sales growth and cost savings for our partners.
Our People:
Our team members join Tactiq to learn, develop, and be part of an environment that rewards performance and innovation while providing opportunities to personally excel and grow. We work closely as a team, respect each other as professionals, and move decisively on meeting the needs of our partners, all guided by our values – Do the right thing, Win as a team, lose as a team, Own it, Embrace the messy, and Think like your customer.
What you'll do:
As a Billing Analyst at Tactiq, you will be providing support and accurate payment to different accounts. You will be working with a large amount of data, and will be working with multiple stakeholders throughout your day to ensure accurate completion and payment of invoices. A few highlights of what you can expect in this role include:
- Manage the processing of third-party invoices through our accounting system.
- Work directly with our distributor partners to resolve any issues with invoice processing.
- Research disputed invoice payments with our distributor partners.
- Manage the collections with our retailer partners, including the application of payments, statement reviews, research of payment discrepancies, and check deposits.
- Manage customer proof of delivery requests.
- Prepare monthly reports to management regarding any past due balances on assigned accounts.
- Ensure timely responses to our retail and distributor partners for any inquiries or disputes.
- Proactively work with Management and other departments within the organization to report and correct system issues/errors.
- Participate in periodic accounts receivable audits as requested by our retail partners.
- Other duties assigned.
Required Qualifications:
- Previous experience with Excel analysis and work with large datasets.
- Intermediate to advanced skills with Microsoft Excel and Microsoft Access.
- Ability to self-manage and prioritize workload to ensure all deadlines are met.
- Excellent research, problem solving, and analytical skills.
- A professional attitude and great communication skills when dealing with clients, distributors, colleagues, and business partners.
- Must be proactive and self-driven to resolve problems including following through.
Preferred Qualifications:
- Bachelor’s degree in Accounting
- Two to five years of experience in accounting (AR, AP, etc.) or analytical positions
At Tactiq, we believe in creating a work environment where everyone is welcome to be themselves. With a focus on diversity and inclusivity, individuals are able to contribute and bring their best selves to a winning team environment.
We invest heavily in the development of our people and provide opportunities and support for our team to invest back into causes they care about.
We offer an extensive employee benefits package because we know that our people and what they care about matter most. We deeply care and want our team to be taken care of.
If you’re looking to work for a company that values authenticity, inclusivity, hard work, determination, and problem-solving, then we’re the right fit for you!
Included benefits:
- Health Care Plans (Medical, Dental & Vision)
- 401k plan with company match
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (including time for volunteering) & Public Holidays
- Generous Parental Leave
- Short Term & Long Term Disability
- Training & Development opportunities
- Work From Home & Flexible work arrangements
- Wellness Resources
Tactiq is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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What We Do
Tactiq, formerly DSD Partners, is on a mission to eliminate the headaches and hassles of retail by streamlining the direct store delivery distribution model.
Retailers, manufacturers, and distributors deal with poor communication, out-of-stocks, invoicing errors, and price book challenges. These problems hurt sales, profits, and customer loyalty.
At Tactiq, we believe DSD can be done better - and consumers deserve that.
We get it. Inefficiencies cause many challenges in business. The last thing you want is to lose money or customers because of poor direct store delivery systems and processes.
That’s why for over two decades, Tactiq has been developing technologies, acquiring like-minded partners and providing services that maximize operational efficiencies.
We work with leading manufacturers, distributors, and small-and-large-format retailers across the country, reaching over 75,000+ stores.
With Tactiq, you don’t have to worry about empty shelves, error-riddled invoices, inconsistent price books, slow processing, or payment errors. You’ll keep your customers happy, your DSD partners satisfied, and your business growing.
Win retail with smart technology, simplified services, and profitable DSD.
To learn more about our industry-unifying merger with GlobalWorx or to schedule a demo, visit our website at www.tactiqtech.com.
