Billing Analyst

Your role at Dynatrace

• Billing System Familiarization: Gain an understanding of our billing system, billing processes, and policies to ensure accurate invoicing and billing support.
• Purchase Order (PO) Management: Track and maintain PO expiry data and notify the A/R team about customers with expired POs to ensure continuous billing flow.
• Installment PO Monitoring: Monitor the PO email box for installment POs, attach and update these in CPQ billing as required to reflect the correct billing status.
• Installment Billing Validation: Verify installment billing details on the A/R scheduler check report to ensure accuracy and completeness of billing information.
• NORAM Hold Billing Report Review: Validate first installment billing on the NORAM Hold Billing Report, confirming that billing information is up to date.
• Month-End Invoice Processing: At month-end, ensure that NetSuite invoices are dated for the current month when still processing prior month invoices in the first week of the new month.

This is a hybrid role out of Detroit, MI (2 days per week).
What will help you succeed
Minimum Requirements:

• 1+ year of experience in a billing, accounts receivable, or finance support role, ideally within a technology or SaaS environment.
• HS Diploma or GED required.

Preferred Requirements:

• Bachelor's Degree is preferred.
• Familiarity with Salesforce, billing software, CPQ platforms, or ERP systems like NetSuite is a plus.
• Proficiency in Microsoft Excel for data tracking and reporting.
• Ability to meet deadlines, handle multiple tasks concurrently and work well with all levels within the organization.
• Detail-oriented with strong organizational and problem-solving skills.
• Effective written and verbal communication skills for cross-functional interactions and email correspondence management.

Why you will love being a Dynatracer

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
• An environment that fosters innovation, enables creative collaboration, and allows you to grow.
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
• A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
• A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.

Compensation and Rewards
DOE, salary $55K - $60K, plus Health, Dental, Life, STD, LTD, 401K, PTO. Total compensation may vary depending on candidate experience/education and location.