MediaDonuts is a leading advertising, media, commerce and ad-tech solutions company connecting brands to consumers by representing top platforms and publishers.
MediaDonuts has offices in 11 countries across APAC with headquarters in Singapore and is a wholly owned subsidiary of Aleph Holding.
Position Overview
As a member of the Billing Team must be able to manage multiple tasks, tools and systems simultaneously.
This position is responsible for analysing, developing and executing tasks to issue and validate invoices. The purpose of this position is supporting the Billing tasks, through several duties including: Client Support, Reconciliation, Billing process, Internal Support, Audits, Customer’s portal review on a monthly basis, Accounting Accrued & Deferred reports and monitor on a monthly/weekly basis.
Objectives and Responsibilities
Issue and distribute accurate invoices.
Ensure all billing practices adhere to local regulations and company policies, and assist with reporting requirements for the region
Handle customer complaints and resolving billing issues.
Keep updated records of Account Statements.
Report Accrued & Deferred Revenue for Accounting, monthly/weekly.
Collaborate with other departments to ensure billing accuracy.
Address customer complaints and questions.
Support Collections Team to keep track of accounts receivable and transactions.
Assist with customer account reconciliations.
Prepare and present analytical reports.
Resolve any issues or mistakes.
Coordinate meetings with major Agencies/Clients in the market.
Participate and support new systems, product implementations, changes to tools, queries, and reports, and partner with others to ensure continuous process improvement.
Produce operational, ad hoc, and management reports.
Assist management with internal and external audit activities ensuring compliance with regulatory requirements
Ensure all billing practices adhere to local regulations and company policies, and assist with reporting requirements for the region
Required Qualifications and Skills
Candidate to hold bachelor’s degree in Business Administration
At least 2 years of experience in finance department (Billing/Collection)
Management of SAP/Microsoft Dynamics ERP and Salesforce preferably, large knowledge of: Office Excel, Power Point and Outlook.
Experience dealing with Clients and Commercial Teams.
Knowledge of Currencies and Accounting, is a plus.
Knowledge of Media Market is a plus.
Customer-oriented.
Highly motivated and proactive person, with a flexible attitude and willingness to work.
Ability to handle multiple tasks and time schedules. Excellent communication and interpersonal relationship skills.
Teamwork, empathy, frustration tolerance, organized, committed.
Ability to follow instructions and to act on his/her own initiative to propose new ideas.
#MEDIADONUTS
Top Skills
What We Do
Aleph is a team of digital experts, growing markets around the world. Our solutions make local and global advertising possible, without limits. Our teams are equipped with the local knowledge and global capabilities to get tens of thousands of businesses up and running on digital media and advertising platforms. By connecting advertisers with top digital media platforms, Aleph is shaping the future for businesses big and small. When local markets have access to global digital capabilities, economies rise. The world of global digital advertising is always transforming; we’ve built our offerings to evolve and solve at pace. With our proprietary technologies and support from our fast-moving teams, our partners stay ahead of what’s next. We’re a global tech company powered by local experts. Aleph: Digital advertising for all
