TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Join Our Finance Team as a Billing Analyst (Billing Administrator)Are you detail-oriented, analytical, and passionate about accuracy?
We are looking for a skilled Billing Administrator to join our Finance (Billing Support) team and play a key role in maintaining billing excellence across our organization.
About the Role:
As a Billing Administrator, you will be the backbone of our billing operations, creating invoices, investigating discrepancies, resolving complex billing issues, and ensuring our customers receive clear, accurate documentation. You will work alongside a high-impact team dedicated to elevating billing accuracy, customer trust, and operational excellence.
Key Responsibilities:
- Validate billing data and complete templates for generating invoices to the customers requirements.
- Investigate and resolve billing discrepancies and complex issues across multiple products
- Maintain accurate customer account information in our billing system
- Process credit notes, reissue invoices, and manage ad hoc billing requests
- Produce insightful monthly billing reports and analysis
- Respond to billing inquiries from internal and external stakeholders with expert guidance and comprehensive documentation
What We are Looking For:
- Proven experience in billing, accounts receivable, or finance administration
- Strong attention to detail and commitment to accuracy
- Excellent problem-solving and analytical skills
- Proficiency with ERP, billing, or customer management systems especially Workday and/or Salesforce
- Familiarity with MS Office Suite (intermediate Excel), and/or Google Office suite
What We Offer:
- Hybrid work environment
- Opportunity to make a direct impact on customer satisfaction and organizational success
- Collaborative team environment with growth opportunities
Ready to Make an Impact?
If you are ready to bring your billing expertise to a forward-thinking organization, we would love to hear from you. Apply today!
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
TELUS Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TELUS and has not been reviewed or approved by TELUS.
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Flexible Benefits — Benefits are structured as a customizable flex plan (e.g., Team TELUS Flex) that lets individuals direct credits toward extended health, dental, HSAs, savings, or personal well‑being days. Offerings are positioned as adaptable to role, location, and employment type.
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Healthcare Strength — Health coverage includes comprehensive medical, dental, and vision options with robust mental‑health support, EAP access, and a Calm subscription. Materials also highlight fertility treatment and gender‑affirmation coverage.
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Retirement Support — Retirement programs feature a pension and employee share plan with matching, alongside flexibility to direct benefit credits to RRSP or TFSA. Defined contribution arrangements are standard, with legacy defined‑benefit coverage for some groups.
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What We Do
At TELUS, our purpose-driven team works together every day to innovate and do good. From providing technology solutions that make our lives safer and easier, to supporting those who need it most, our inclusive, spirited and giving people are passionate about empowering our customers, communities and each other to thrive in our digital world. A company that helps you be your best self at home and at work: Find a place where you truly belong, your opinions are valued and you can be your best self. A career that ignites your full potential: Get the guidance and support you need to explore your interests, build your skills and get where you want to go. A culture that goes beyond the expected to strengthen communities and the planet: Seize the opportunity to make a difference in our communities and do good for our planet as part of our purpose-driven team. An innovative team committed to solving complex, real world problems: Join a digitally-enabled workforce that’s pushing the boundaries to create sustainable change. Join us, and let’s make the future friendly, together www.telus.com/careers
