CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.
The individual in this role will issue invoices with a high degree of accuracy and have a keen eye for detail to ensure timely and precise payment processing. This role will require an eye for detail and an ability to use analytical to data and prioritize tasks in a fast-paced fluid environment. You should also be comfortable working with little supervision to meet tight deadlines.
Responsibilities
- Prepare and submit customer invoicing in accordance with assigned customer contract requirements.
- Work closely with the IT department to resolve any data issues and requirements.
- Constantly monitor assigned customer contacts to ensure that billing is in conformance with the contract requirements.
- Month-End closing, ensure that all assigned customer contract revenue is billed and accounted for. Minimize the need to accrue revenue. Assist with reconciling billing to revenue forecasts.
- Plan and implement quality assurance for assigned billing processes.
- Resolve customer disputes in a timely manner.
- Maintain excellent rapport with customers.
- Experience with vendor management is important.
Required Skills & Experience
- 2-year Degree
- 1+ years’ experience in a customer service/data analysis role
- Demonstrated knowledge of Excel and Access or other data management experience
- Excellent PC skills, proficient in MS Excel, Access preferred
- Experience in working with large databases and managing large data files
- Ability to manage multiple priorities and projects
- Detail oriented
- Excellent oral and written communications skills
- Excellent analytical and problem-solving skills
You will love working in our family-oriented company! When you join our family, you will enjoy perks such as:
- Weekly pay every Thursday
- Monthly Incentive Bonus
- Positive, team-oriented, inclusive workplace
- Health, Dental, Vision, & Prescription Coverage
- Paid holidays, vacation, & sick/personal time
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Life insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Tuition reimbursement
Work Authorization
- United States (Required)
- Must be 18 years of age
Apply today to join our dynamic team! CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 40 years. Come put our successful history behind your career!
CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.
This position does not qualify for visa sponsorship.
CA Residents only click here to view CTDI's California Privacy Notice Agreement.
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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What We Do
Founded in 1975, CTDI is a full-service, global engineering, repair, and logistics company providing best-cost solutions to the communications industry. CTDI's one-stop service commitment to customers has fueled the growth from a core business of network and CPE equipment repair to include: • STB / CPE Division: Screen & Clean, OEM certified Repair, and high-volume Logistics of STBs, Gateways, Modems, EMTAs, Remote Controls utilizing innovative, Multi-unit testers with Robotic functionality. • Mobile & Consumer Electronics (MCE): Test, Repair, and Refurbishment of Smart Phones, Tablets, and Laptops utilizing innovative, Multi-unit testers with Robotic functionality. •Network Services (NS): Fully integrated Test, Repair & Logistics of Telecom Network Infrastructure Equipment. • Product / Supply: Strategic planning, sourcing, and manufacturing of CPE Accessory Equipment such as power supplies, cables, etc and Test, Refurbishment, and global Remarketing of customer-owned Network and CPE assets. CTDI's customers include the major wireline and wireless telecom carriers, cable service providers, and major OEMs from around the world. CTDI maintains its corporate headquarters in West Chester, PA, and supports an expanding customer base with more than 19,000 employees in over 100 facilities worldwide. Follow us on Facebook: www.facebook.com/CTDI.USA Follow us on Instagram: www.instagram.com/ctdi_us








