Biller

Position Summary

The Biller is responsible for accurately preparing, reviewing, and processing invoices for business-to-business customers in the hazardous waste management industry, utilizing NetSuite ERP as the primary billing and financial platform. This role requires strong attention to detail, understanding of environmental services billing structures, and coordination with operations, sales, customer service and accounting teams to ensure timely and accurate invoicing.

Key Responsibilities

• Invoice Preparation & Processing
• Generate and review customer invoices in NetSuite, ensuring all charges (pickup, disposal, transportation, labor, materials, surcharges, taxes, etc.) are accurate and properly coded.
• Validate service order data against manifests, service tickets, or field logs before invoicing.
• Apply customer-specific pricing structures, contracts, and billing terms.
• Monitor recurring billing schedules and ensure invoices are issued within designated timeframes.
• Revenue Reconciliation & Documentation
• Verify that billed amounts align with contract terms and operational data.
• Work closely with operations to reconcile discrepancies between manifests, service records, and billing data.
• Maintain organized digital billing records and ensure audit-ready documentation.
• Customer Account Management
• Respond promptly to customer billing inquiries and resolve discrepancies professionally.
• Coordinate with the Accounts Receivable team to address disputed invoices or delayed payments.
• System & Process Management
• Utilize NetSuite ERP to manage billing workflows, journal entries, and custom reports.
• Support billing process improvements, automation, and NetSuite system enhancements.
• Collaborate with IT or NetSuite administrators to resolve system issues and ensure data integrity.

• Compliance & Industry Standards
• Ensure all billing complies with hazardous waste regulations, including DOT, EPA, and state-specific requirements.
• Uphold confidentiality, accuracy, and consistency in handling sensitive business and client information.

Qualifications

Required:

• 2+ years of billing or accounting experience in a B2B or industrial services environment.
• Hands-on experience with NetSuite (billing, AR, reporting modules).
• Strong understanding of invoice cycles, contract terms, and revenue reconciliation.
• Proficiency in Excel, Outlook, and other standard business tools.
• Excellent communication and problem-solving skills.
• Detail-oriented and organized, with the ability to manage multiple deadlines.

Preferred:

• Experience in hazardous waste, environmental services, or construction industries.
• Familiarity with EPA waste codes, manifests, and transportation documentation.
• Knowledge of automated billing processes and ERP integrations.

Performance Metrics

• Invoice accuracy rate (target 99%+)
• Billing cycle time and turnaround efficiency
• Customer satisfaction on billing-related inquiries
• Compliance and audit readiness

Compensation & Benefits

• Competitive salary commensurate with experience
• Health, dental, and vision insurance
• 401(k) with employer match
• Paid time off and holidays

Pay: $20.52 Hourly DOE 

The compensation for the role will depend on several factors, including the candidate's qualifications, work experience, competencies, and skills, and may fall outside of the range shown.

Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.