Bilingual Senior Communications Consultant (Human Resources)

Posted Yesterday
Be an Early Applicant
2 Locations
Hybrid
87K-107K Annually
Senior level
Insurance • Financial Services
The Role
Develops and manages bilingual HR communications across Workday, intranet, SharePoint, and other platforms. Writes and edits employee-facing content, creates instructional videos, governs communications platforms, identifies improvements, and partners with HR and Corporate Communications stakeholders. The role supports HR priorities, employee experience initiatives, and clear, accessible information delivery while managing multiple projects and stakeholders.
Summary Generated by Built In

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

  • Flexible work arrangements and a hybrid work model

  • Possibility to purchase up to 5 extra days off per year

  • Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

  • Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

87,200 - 106,600

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

10%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We are looking for a Bilingual Senior Communication Consultant to join our HR Strategy, Governance, and People Experience team.


In this role, you’ll develop clear, engaging communications that support HR priorities and enhance the employee experience. You’ll manage Workday Help Articles, intranet content, leader support materials and other HR communications, ensuring information is accurate, accessible, up to date and aligned with internal standards. You’ll partner with stakeholders across HR and the Corporate Communications team to make HR information easier to access and understand, while supporting employee experience initiatives.


What you’ll do here: 

  • Write and edit clear, engaging HR communications across multiple platforms to ensure content is accurate, accessible, up to date and aligned with internal standards.
  • Manage all HR communications platforms by updating and formatting Workday Help articles, intranet pages and SharePoint sites.
  • Create, edit and publish technical "how to" videos to support HR communications.
  • Lead the governance and monitor HR communications platforms to identify issues and recommend improvements to content, processes and communications plans. 
  • Establish strong relationships with HR stakeholders to understand their needs, collaborate, and support projects that deliver on our strategic priorities, while making information clear and easy to understand.
  • Collaborate with Corporate Communications to align communications and maximize impact.
  • Influence HR stakeholders to build alignment in HR communications across all platforms.
  • Stay current on communications trends and best practices to support innovative approaches and positive change.

What you bring to the table: 

  • Undergraduate degree in communications, human resources or related discipline (or any combination of equivalent education and experience).
  • A minimum of 5 years of relevant experience in internal corporate communications. Experience in Human Resources (HR) communications is considered a strong asset.
  • Excellent written and verbal communication skills.
  • For all candidates across Canada : Bilingualism (French / English) is required considering the need to interact on a regular basis with colleagues across the country.
  • Strong project management skills with the ability to manage multiple priorities and stakeholders simultaneously.
  • Strong proficiency in managing SharePoint sites, leveraging AI tools and using Microsoft tools, including PowerPoint, Word and Excel.
  • Experience with Workday is an asset.
  • A team player with a positive attitude, you love working in a collaborative environment and inspire others to thrive.
  • No Canadian work experience required however must be eligible to work in Canada.

#LI-hybrid


Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.


We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

Skills Required

  • Undergraduate degree in communications, human resources, or a related discipline, or equivalent education and experience
  • At least 5 years of relevant experience in internal corporate communications
  • Bilingual proficiency in French and English
  • Excellent written and verbal communication skills
  • Strong project management skills and ability to manage multiple priorities and stakeholders
  • Strong proficiency managing SharePoint sites and using Microsoft PowerPoint, Word, and Excel
  • Experience leveraging AI tools
  • Experience with Workday
  • Eligibility to work in Canada

Intact (intactfc.com) Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Intact (intactfc.com) and has not been reviewed or approved by Intact (intactfc.com).

  • Fair & Transparent Compensation — Pay is often framed as competitive for core roles like tech, underwriting, and claims, with base pay and total compensation commonly positioned above typical sector benchmarks. Salary ranges and bonus targets are frequently presented as explicit components of the package, which supports clarity on what compensation is intended to include.
  • Retirement Support — Retirement offerings stand out through RRSP matching and pension options that emphasize long-term security. A defined benefit pension option is also described, which is often treated as a differentiator versus many large employers.
  • Healthcare Strength — Health coverage is described as comprehensive across medical, dental, vision, and prescriptions, with additional support such as EAP services and access to virtual care. Wellness accounts and reimbursements are also included, adding breadth beyond core insurance coverage.

Intact (intactfc.com) Insights

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The Company
HQ: Toronto
18,239 Employees
Year Founded: 1809

What We Do

We are here to help people, businesses and society prosper in good times and be resilient in bad times. This is our purpose and the foundation of our company – it drives everything we do and gives meaning to our work. - Nous sommes là pour aider les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles. C'est notre raison d'être et l'essence même de notre entreprise

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