Bilingual Operations Specialist

The Bilingual Operations Specialist provides dealers and their advertising partners with the tools needed to help promote brand-enhancing advertising and fund utilization (Shift 1PM to 10PM IST).What you will do:

• Review marketing materials against an established set of guidelines and brand standards, enter results into database, and communicate results of the review to advertisers.
• Conduct primary review of post campaign activities to determine whether advertisements were executed as specified in program guidelines.
• Complete administrative tasks such as filing, letter processing, mailing, etc. 
• Perform website functionality checks.
• May perform quality control checks to ensure accuracy and compliance with program guidelines (QC)
• Resolve calls, emails, and chats and document communications appropriately.

Qualifications

• Bachelors Degree.
• At least 1-year Marketing or advertising experience.
• 2+ years experience working in fast-paced office environment.
• Claims experience preferred.
• Excellent verbal and written communication skills.
• Fluent in spoken and written Portuguese and English.
• Hands on experience with Microsoft Word, Excel and Outlook
• Eye for detail and excellent time management
• Ability to organize work, multitask and meet deadlines.
• Good team player.

We are a culture of passionate, collaborative and respectful people. We are curious about finding the most strategic solutions, while being fearless in our pursuit of pushing the limits.