About the role:
- Resolve technological issues and provide support to staff to ensure the efficient operation of systems, software, and hardware, thereby maximizing productivity.
What you will do:
- Maintain and support office User's Workstation (PC/Laptop) and various Office IT Equipment life-cycle and availability
- Handle Procurement process for IT Equipment / Project-based on ISO Audit Standard
- Coordinate and maintain office Meeting Rooms VC and AV System Setup
- Coordinate with Telecom Service Vendors to ensure Offices Telco Circuits availability (Internet, IDAP, ISDN, PSTN or etc)
- Coordinate and troubleshoot for Office Structured Cabling System
- Maintaining Office Network Connectivity and coordinating with the Network team for Network Infrastructure Design and Build Troubleshooting, and Maintenance (WAN, Firewall, L3/L2 LAN, WiFi System …)
- Maintaining UPS System Operation
- Daily System Administration and support (Accounts creation, termination, etc...)
- Documentation (Inventory, IT Drawings, IT-related documentation)
- Troubleshooting for IT Equipment and inquiries of users
- Communication with IT Vendors in various categories
To be part of our team, you’ll need:
- Degree or certificate holder in Information Technology or related disciplines
- Qualification in CCNA, CCNP, MCSE, MCP, and MCITP… is an advantage
- Experienced in Procurement Procedure for IT Equipment and vendors / ISP communication
- Experienced in Google WorkSpace is an advantage
- 1 - 2 years of solid experience in IT Technical Support, System Administration
- Experienced and knowledgeable in Networking (Firewall, Core/Access Switching, etc…), On Perm / Cloudbase Server and IP/Cloud PABX System Concept, Connection, and Installation
- Solid experience in AV VC System Concept, Design, and Technical Troubleshooting
- Experience in MacOS/Windows Installation, Administration, and maintenance
- Basic knowledge of IT Server/Comms Room Infrastructure and Structured Cabling System
- Basic understanding of ITIL
- Good communication skills in English
Top Skills
What We Do
Established in December 2013, Lalamove was created to make on-demand and same-day delivery possible for everyone at the touch of a button. Today, Lalamove operates in over 20 markets across Asia, Latin America, and the United States connecting over 7 million customers with a pool of over 700,000 driver partners. Our driver partners operate a vast array of vehicles to suit each market including lorries, trucks, vans and cars for deliveries of almost anything of any size. Fleets of two-wheel vehicles are also available for courier services providing fast and low-cost delivery solutions. Through dedicated mobile and web apps, Lalamove seamlessly connects users and drivers around the world to move things that matter.
