The Role
The Inside Sales Representative retains and expands sales, prospects and closes inbound and outbound phone opportunities, prepares proposals and contracts, enters customer information into CRM systems, audits service agreements, and coordinates with internal departments. The role also manages customer communications, meets monthly revenue goals, and attends sales meetings. Required qualifications include a high school diploma, at least one year of sales or customer service experience, Microsoft Office proficiency, strong communication and organizational skills, and problem-solving ability.
Summary Generated by Built In
Job Summary & Responsibilities
JOB SUMMARY
The Inside Sales Representative is responsible for retaining and expanding sales of assigned programs including residential, commercial or construction and for building new relationships using inbound and outbound calling programs.
CORE RESPONSIBILITIES
1. Meet monthly revenue goals.
2. Prospect and close inbound and outbound phone sales.
3. Draft sales contracts and complete the required documents for new customer accounts.
4. Prepare customer proposals.
5. Enter customer data into the customer relationship management system
6. Audit service agreements and obtain approvals.
7. Serve as the customer's liaison with other departments.
8. Attend sales meetings.
9. Respond to customer voicemails, emails and other communications in a timely manner.
10. Other duties as assigned.
REQUIRED SKILLS & QUALIFICATIONS
The Inside Sales Representative is responsible for retaining and expanding sales of assigned programs including residential, commercial or construction and for building new relationships using inbound and outbound calling programs.
CORE RESPONSIBILITIES
1. Meet monthly revenue goals.
2. Prospect and close inbound and outbound phone sales.
3. Draft sales contracts and complete the required documents for new customer accounts.
4. Prepare customer proposals.
5. Enter customer data into the customer relationship management system
6. Audit service agreements and obtain approvals.
7. Serve as the customer's liaison with other departments.
8. Attend sales meetings.
9. Respond to customer voicemails, emails and other communications in a timely manner.
10. Other duties as assigned.
REQUIRED SKILLS & QUALIFICATIONS
- High school diploma or its equivalent
- At least one year of sales or customer service experience
- Must exhibit a professional appearance and telephone demeanor
- Basic proficiency in the use of Microsoft Office Suite products -- e.g. Excel, Word, Outlook
- Must demonstrate strong verbal and written communication skills
- Must be detail-oriented, demonstrate a strong work ethic and be willing to adapt to change
- Strong organizational skills and multi-tasking abilities
- Demonstrated ability to think analytically and problem-solve
- Must be able to work well with internal customers at all levels of the company
PREFERRED QUALIFICATIONS
- College degree
- Experience using CRM software
- Record of sales excellence
Skills Required
- High school diploma or equivalent
- At least one year of sales or customer service experience
- Professional appearance and telephone demeanor
- Basic proficiency with Microsoft Office Suite, including Excel, Word, and Outlook
- Strong verbal and written communication skills
- Detail-oriented, hardworking, and adaptable
- Strong organizational and multitasking abilities
- Analytical thinking and problem-solving ability
- Ability to work effectively with internal customers at all company levels
- College degree
- Experience using CRM software
- Record of sales excellence
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The Company
What We Do
Texas Disposal Systems (TDS) is a locally owned and managed Texas group of companies providing residential and commercial waste services across Central Texas. Its integrated operations include solid-waste disposal, recycling, compost production, landfill services, and concrete recycling. TDS also helps communities, organizations, and schools divert waste to beneficial uses while emphasizing customer service, environmental stewardship, and customized collection solutions for households and businesses.
