Bilingual Inside Sales Account Coordinator

Company Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our Sales team advocates for our products and the customers they serve. We've built a loyal customer base by selling consumers, retailers, affiliate partners, distributors and industry stakeholders on the DISH brands with authenticity. The sales department is critical to driving demand and creating strategic partnerships across the industry.
Job Duties and Responsibilities
Our indirect sales channel's Inside sales team are expert storytellers and salespeople with the skills to convince local retailers, distributors and industry stakeholders of the benefits of our products. Our voice transcends normal industry jargon, attracting new customers with an authentic and unique message.
Key Responsibilities:

• Serve as the primary point of contact for Spanish speaking retailers, providing responsive and professional support
• Manage inbound and outbound sales calls and emails to place hardware orders, answer product and installation related questions, and qualify prospects
• Maintain accurate information in the CRM system, ensuring timely updates on opportunities, activities, and communications
• Assist with administrative tasks including generating Puerto Rico commercial invoices, serial number research, billing histories, generating credits and managing documentation
• Collaborate cross-functionally with outside sales teams, operations, marketing, and support teams to ensure a seamless customer experience
• Support the sales and admin team with other tasks as assigned

Skills, Experience and Requirements
Education & Experience:

• Bachelor's degree from four-year college or university; or two years related experience and/or training; and four plus years of experience; or equivalent combination of education and experience
• Prior experience in an inside sales, administrative support, or customer service role strongly preferred

Skills and Qualifications:

• Bilingual fluency in Spanish and English (written and spoken) with excellent communication and interpersonal skills
• Proven ability to build and maintain strong customer and partner relationships through proactive outreach and responsive service
• Strong sales acumen, including prospecting, lead qualification, and follow-up to drive revenue growth
• Demonstrated organizational and administrative skills, including data entry, record keeping, scheduling, and document management
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Suite (docs, sheets, slides, gmail) and CRM systems (e.g., Siebel or similar). Oracle knowledge is a plus
• Ability to analyze reports, track key performance indicators, and support sales operations with data-driven insights
• High attention to detail with the ability to manage multiple priorities and deadlines
• Team-oriented mindset with a proactive, self-starter attitude and problem-solving skills

Visa sponsorship not available for this role
Candidates must be willing to participate in at least one in-person interview.
Salary Ranges
Compensation: $20.72/Hour - $29.62/Hour
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact [email protected] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement , Pay Transparency , EEOC Know Your Rights ( English / Spanish )