Bilingual HR Generalist

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet.

• We love all pets like our own
• We’re the future of the pet industry
• We’re here to improve lives
• We drive outstanding results together
• We’re welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.

This position provides daily human resources support for the assigned region and works collaboratively with the DC Human Resource Manager and the distribution center management team in support of HR solutions towards the attainment of company goals and objectives. This position will support a broad range of human resource functions in the following areas: partner engagement, performance management, recruitment and selection, compliance with applicable Federal and State employment laws, employee relations, employee benefits, leaves of absence, union avoidance, new partner onboarding, compliance training, and leadership development. This is a highly visible position that requires frequent interaction and collaboration with all partners within the distribution center and support center COEs.

Essential Job Functions:

The partner must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation:

• Act as first-level support and investigator for employee relations issues, assessing severity and partnering with appropriate business partners as necessary on concerns that have potential legal risk to facilitate appropriate action that is based on applicable practice, standards, guidelines and regulations.

• Provide DC Management team guidance and interpretation on company policies, procedures and practices.

• Coordinates and cofacilitates the annual benefits open enrollment meetings.

• Provides general oversight of time and attendance processing on a biweekly basis and serves as a subject matter expert to coach, train and guide DC management on various system platforms.

• Collaborates with the DC HR Manager and the DC management team on future staffing needs, prepares detailed analyses on turnover and other partner-related metrics, and shares perspective and insight on trends and retention recommendations.

• Partners with the DC HR Manager, management team and Talent Acquisition to post and fill open exempt and non-exempt positions. Assists DC management team with moving hourly candidates through the applicant tracking workflow and supports the onboarding for all new hires. Also follows up on requests for new/revised job classifications and develops appropriate job descriptions as needed.

• Coordinates the worker’s compensation process, including training DC management on the reporting process, and participates in post-accident screening and investigations. Also works collaboratively with Risk Management and DC management on return-to-work accommodations and claim management.

• Respond to unemployment claims by assisting in the collection of required information and participating as a company representative during routine hearings.

• Participates in the Talent Assessment and performance review and reward cycle, supporting the DC HR Manager and DC management team with process management and communication.

• Audit and improve human resources and training systems to ensure compliance with all administrative requirements.

• Collaborates with the DC HR team and HRCOEs to identify best practices and improvements to policy, procedures, and processes to promote uniform practice within the DC network.

Education/Experience:

• Bachelor’s degree or equivalent combination of education and experience required.

• Minimum 3-5 years of progressive experience in Human Resources. 1+ years of related experience in a distribution, retail and/or manufacturing environment preferred.

• Bilingual Spanish/English skills and PHR certification preferred.

• Strong verbal and written communication skills.

• Computer proficiency utilizing Microsoft Office applications, as well as HRIS, applicant tracking, time and attendance and other HR related platforms.

Note: Current responsibilities are impacted by company and team priorities that may have evolved from what is displayed in the Workday job profile. The description provides general job duties and requirements, but the partner’s manager may assign additional responsibilities or tasks depending on business needs.

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Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

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