Bilingual Front Office Coordinator

Posted 3 Days Ago
Be an Early Applicant
Deltona, FL, USA
In-Office
Junior
Fitness • Healthtech
The Role
Coordinates outpatient clinic front-office operations, including greeting patients, answering phones, scheduling appointments, entering data, verifying insurance and patient information, collecting payments, processing charge tickets, and handling administrative tasks such as faxing and filing. Provides bilingual customer service while supporting efficient patient flow between check-in, treatment, and checkout.
Summary Generated by Built In
Company Description

Ability Rehabilitation believes in placing the well-being of our patients first. We accomplish this by carefully selecting compassionate, dedicated, and team-oriented staff. Our company is therapist-owned with over 20 years of qualified therapy experience. Step inside our locations, and you will feel a culture of care, professionalism, and human connection. We serve communities in nine counties, with a total of 23 outpatient clinics, and we are still growing, so join our company and grow with us at our Deltona location.

Job Description

Ability Rehabilitation is seeking a Full-Time Bilingual Front Office Coordinator who will be responsible for handling all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-outs to join our friendly, fun, and family-oriented team.

  • Greet patients and provide outstanding customer service
  • Answer phones
  • Electronic scheduling/book appointments
  • Data entry
  • Validate current personal and financial information
  • Verify insurance benefits
  • Charge tickets
  • Collecting money over the counter
  • Faxing, filing, and performing any other duties assigned

Qualifications

  • High school diploma or equivalent
  • 1+ years of previous knowledge in a medical front office
  • Excellent telephone skills
  • Proficient in Word and Excel
  • Previous experience with medical software preferred
  • Team player attitude and energetic with a focus on excellent customer service
  • Available and flexible with your hours
  • Close attention to detail
  • Great time management and organizational skills

Additional Information

At Ability Rehabilitation, we believe in fostering a rewarding and supportive work environment. We offer:

  • Competitive salary
  • Excellent benefits package including 401k, health, dental, vision, and generous paid time off
  • Multiple opportunities for professional development, specialization, and leadership
  • Employee discount plans
  • Employee Assistance Program (EAP)
  • Investment from a company that wants you to succeed and thrive

Skills Required

  • High school diploma or equivalent
  • At least 1 year of previous medical front-office experience
  • Excellent telephone skills
  • Proficiency in Microsoft Word and Excel
  • Previous experience with medical software
  • Team-oriented attitude and energetic approach focused on excellent customer service
  • Flexible availability and hours
  • Strong attention to detail
  • Strong time-management and organizational skills
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The Company
HQ: Houston, Texas
290 Employees
Year Founded: 1990

What We Do

U.S. Physical Therapy is a publicly held company that operates hundreds of outpatient physical and occupational therapy clinics.

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