Bilingual (French and English) Project Manager (6-months Contract with opportunity for extension)
The Project Manager is responsible for planning, executing and finalizing French projects according to established deadlines, scope, and budget.
RESPONSIBILITES:
- Responsible for solution design support, project management and planning through all phases of a project lifecycle as part of the Document Solutions & Services (DS&S) team;
- End-to-End Project Management - design, develop and maintain Gantt charts and project management plan for each assigned account;
- Coordinate and manage internal Ricoh resources to ensure successful project delivery;
- Where required, coordinate support of Business Analyst in auditing and analyzing customer workflows, processes and conducting discoveries within project time-lines;
- Establish and execute comprehensive project governance program for each project;
- Establish and maintain formal RAID (Risk Action Issue Decision) log and review cadence;
- Participate in executive presentations, customer events and cascade knowledge of applicable solutions to field sales operations (strategy session, training involvement);
- Primary resource for escalation of project issues/concerns within accounts to ensure timely execution and delivery;
- Support engagement with 3rd party solution provider team to support customer implementations;
- Business Case and RFP development/response support, Professional service revenue generation;
- Other duties as assigned by manager
QUALIFICATIONS:
- Post-Secondary Education
- Minimum of 5 years experience working in a project structure or technology deployment/installation role.
- Project Management certification preferred PMP (CAPM, ITIL Foundation, Prince2 Foundation, CompTIA Project+)
- Other recognized professional certifications (IT, Accounting, Engineering) an asset
KNOWLEDGE, SKILLS & ABILITIES:
- Candidate must by fluently bilingual in French and English (written and spoken fluent) as they will be managing French Customers/Projects
- Good level of proficiency in PMI fundamentals and methodology, and functional with MS Project
- Working knowledge of IT industry applications, networking, device connectivity, scanning, printing and document management technologies
- Proficient in MS Office Applications (specifically in Excel)
- Excellent verbal and written communication skills
- Exceptional multi-tasking and time management skills
- Strong interpersonal skills
- Requires a valid driver's license and reliable transportation (and auto insurance coverage per Ricoh's policy)
- Some travel (more than 10%) required due to customer and project needs
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
- Select the medical, dental, life, and disability insurance coverage that fits your needs.
- Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually.
- Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.
Ricoh USA, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ricoh USA, Inc. and has not been reviewed or approved by Ricoh USA, Inc..
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Healthcare Strength — The company offers comprehensive medical, dental, and vision plans with configurable options, plus disability, life insurance, and an EAP. Feedback suggests coverage breadth is solid, with some noting low copays in certain plans.
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Retirement Support — A 401(k) with company match is available starting on day one. Feedback suggests the program is competitive in scope even if the match level is viewed as only average by some.
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Flexible Benefits — A configurable benefits marketplace with options like pet insurance, employee discounts, tuition reimbursement, and the ability to purchase extra vacation days offers choice. Feedback suggests flexibility and add‑ons help round out total rewards even when base pay feels light.
Ricoh USA, Inc. Insights
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What We Do
Ricoh USA is an information management and digital services company connecting technology, processes, and people. As part of a global leader, we create competitive advantage for over 1.4 million businesses and solve problems for companies large and small. Every day our more than 90,000 global employees serve a vast array of industries designing and optimizing end-to-end business solutions. At the forefront of innovation, we use a wide range of systems, platforms, and image technology to make data accessible to people faster and with more insight than ever before.
