Bilingual (English and Spanish) High Value Case Manager

Posted Yesterday
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Jacksonville, FL, USA
In-Office
Junior
Legal Tech
The Role
Manage high-value personal injury case files by supporting attorneys, communicating with clients, insurers, and medical providers, ordering records, obtaining liability and injury documentation, securing balances, preparing settlement demands, maintaining organized files, and presenting case summaries. The role requires strong legal documentation knowledge, organization, multitasking, communication, and empathy. This is an in-office position five days per week.
Summary Generated by Built In

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

As a High Value Case Manager, you must be highly organized and able to work on a varied caseload, take pride in what you do, you will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic. This salaried position comes with competitive pay and a generous bonus plan.

Responsibilities

  • Provide proactive, daily interaction with existing and potential clients, insurance companies, and medical providers, both via phone and in person
  • Order medical records from providers and communicate with them during course of treatment
  • Obtain documents necessary to support injury and/or liability positions
  • Interact with insurance carriers and healthcare providers to secure records and account balances
  • Work directly with multiple coworkers involved in the management and support of case files
  • Maintain organized case files
  • Prepare comprehensive demands and assemble support for submission to carries
  • Interact with attorneys and present case synopsis when required
  • The role is in-office five days per week
  • Performs other related duties as assigned to meet the needs of the business

Qualification

  • Bachelor’s Degree (preferred)
  • Prior experience as a case manager (preferred)
  • At least 2 years of legal or insurance adjuster experience
  • Ability to multitask, organize, prioritize, handle a fast-paced environment, and manage workload with a positive attitude and minimal supervision
  • Strong written and verbal communication skills, as well as attention to detail
  • Proficient knowledge of motions, discovery, evidence, litigation documentation, court rules, procedures, practices, calendar depositions, mediation, and hearings
  • Winning attitude
  • This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.

#LI-EM1

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff.  For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan,  paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.   

Privacy Policy

Here is a link to Morgan & Morgan's privacy policy.

Skills Required

  • Bachelor's degree
  • At least 2 years of legal or insurance adjuster experience
  • Ability to multitask, organize, prioritize, work in a fast-paced environment, and manage workload with minimal supervision
  • Strong written and verbal communication skills
  • Attention to detail
  • Proficient knowledge of motions, discovery, evidence, litigation documentation, court rules, procedures, practices, depositions, mediation, and hearings
  • Bilingual English and Spanish communication ability
  • Ability to work on-site five days per week
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The Company
HQ: Orlando, FL
4,002 Employees
Year Founded: 1988

What We Do

John Morgan became a lawyer with a simple mission: To fight for the people, and not the powerful. After experiencing firsthand the perils of choosing the wrong lawyer and representation after his brother Tim was paralyzed, he dedicated his life to helping people so that no one should ever have to go through what his family endured. Tim was just a teenager when he was working as a lifeguard at Disney World when he suffered a spinal injury that left him confined to a wheelchair for the rest of his life. The Morgans made a life altering decision and they hired the wrong lawyer, who was by no means qualified to take on such a large corporation and their army of lawyers. As a result, Tim never got the compensation he deserved. This experience left John outraged and determined to level the playing field for all people who, like his brother Tim, were injured or mistreated by big and powerful corporations. John decided to become a lawyer, and the rest is history. Since 1988, Morgan & Morgan has been fighting for the people. Every client who walks through our doors is treated the same way John wished his family would have been treated all those years ago. No one, no matter who they are, or where they’re from, should ever feel powerless when fighting for the justice and compensation they deserve. With $20 Billion dollars recovered for our clients, offices across 50 states + Washington D.C. and an army of over 1,000 attorneys - we are everywhere for everyone. All law firms are not the same. There’s only one Morgan & Morgan.

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