Bilingual Case Manager - Laredo Ministry

Posted Yesterday
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Laredo, TX, USA
In-Office
Junior
Healthtech
The Role
Provides advocacy, case management, support, referrals, and educational resources to domestic violence survivors. Helps clients navigate housing, employment, medical care, and other essential community services while reducing trauma and resolving conflicts. Requires strong communication, listening, explanation, and computer skills, along with a background in social work, behavioral health, counseling, or a related human-services field.
Summary Generated by Built In
Find your calling at Mercy!The Case Manager provides a broad range of advocacy services for victims of domestic violence, giving support, resources and educational information to help reduce trauma and internal/external conflicts. Perform duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.Position Details:

Education: Bachelor's degree in social work, Counseling or another human-service-related field (preferred).

Experience: Minimum one-year Social Work/Behavioral Health experience preferred.

Education: working towards a degree (preferred) in human-service-related field
Experience: 2 years' experience in the Social Work/Behavioral Health field preferred.
Preferred Experience in Case management/social services in helping/supporting domestic violence survivors navigate housing, work, medical, employment, and other essential resources in the community,


Co-worker must be able to communicate orally, in writing and demonstrate proficient computer skills. Co-worker must be able to listen and to understand and explain complex situations.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Skills Required

  • Bachelor's degree in social work, counseling, or another human-service-related field
  • Working toward a degree in a human-service-related field
  • Minimum one year of social work or behavioral health experience
  • Two years of experience in the social work or behavioral health field
  • Experience in case management or social services supporting domestic violence survivors
  • Ability to communicate orally and in writing
  • Proficient computer skills
  • Ability to listen, understand, and explain complex situations
  • Bilingual communication ability

Mercy Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mercy and has not been reviewed or approved by Mercy.

  • Healthcare Strength — Day‑one medical, dental, vision, and pharmacy coverage is available for many benefit‑eligible roles, alongside options like disability, FSAs, EAP, wellness, and other add‑ons. Coverage breadth and immediate eligibility are highlighted across role postings and benefits guides.
  • Retirement Support — Automatic enrollment in the MyRetirement 401(k) includes a per‑paycheck employer match and an additional annual service contribution for eligible co‑workers. This layered design provides ongoing support for long‑term savings.
  • Leave & Time Off Breadth — A combined PTO bank (holidays, vacation, short‑term illness) plus an Extended Sick Bank and Paid Parental Leave are standard components. Accruals start quickly and can increase with tenure, with some locations also offering Volunteer Time Off.

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The Company
HQ: Chesterfield, MO
40,000 Employees
Year Founded: 1886

What We Do

Mercy, named one of the top five large U.S. health systems for four consecutive years by IBM Watson Health, serves millions annually. Mercy is one of the nation’s most highly integrated, multi-state health care systems, including more than 40 acute care, managed and specialty (heart, children’s, orthopedic and rehab) hospitals, convenient and urgent care locations, imaging centers and pharmacies. Mercy has 900 physician practices and outpatient facilities, 2,400 Mercy Clinic physicians and more than 40,000 co-workers serving patients and families across Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. Mercy’s Virtual Care Center is the world’s first such facility dedicated to care outside its own walls, monitoring patients 24/7/365 across the country, using high-speed data and video connections and medically intervening when and where patients need it with a comprehensive team approach. Mercy was among the first health care organizations in the U.S. to have an integrated electronic health record (EHR) connecting all points of care. Mercy Technology Services’ broad use of its EHR has been recognized at one of the highest possible levels by Epic.

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