Bilingual Business Analyst, Human Resources

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

Are you an expert in identifying and synthesizing complex requirements into clear specifications? Do you thrive in collaborative and demanding environments? Are you seeking an organization that prioritizes both employee well-being and outstanding customer experience? Our team is the perfect place for you!

As a Bilingual Business Analyst, Human Resources you play a crucial role in developing the best processes and continuously improving the employee experience. You will also act as a liaison between different departments and the HR community. You will gather requirements from various business units through active listening and by asking questions to identify the "why," all while building trust and fostering a collaborative approach with various stakeholders.

What you’ll do here:

• Accurately identify needs while being a point of reference.

• Champion the vision by translating needs into specifications and creating a realistic project plan and timeline.

• Facilitate workshops to capture notes on operational processes and systems.

• Serve as an intermediary between users and managers at different hierarchical levels.

• Act as a link between business units and the HR community.

• Gather and consolidate feedback from various specialists on specific topics.

• Collaborate on change management initiatives.

• Evaluate and document results and plan risk mitigation.

• Communicate project progress to stakeholders.

• Support project management to maximize team engagement and efficiency.

• Produce necessary documentation to help advance projects.

• Participate in planning, demonstrations, committees, and retrospectives.

What you bring to the table:

• Minimum of 3 years of relevant experience in a similar role of Business Analyst.

• Good knowledge of the Agile methodology and Jira tool.

• Experience in Human Resources and with the Workday system is an asset.

• Excellent oral and written communication skills.

• Strong presentation and facilitation skills, and proficiency in PowerPoint, Excel, and Visio.

• Advanced analytical skills facilitating problem-solving.

• Demonstrated ability to effectively cope with change.

• Initiative and autonomy.

• Excellent time management and prioritization skills.

• Knowledge of the Auto & Home insurance industry is an asset.

• Bilingualism in French and English is required (for all candidates across Canada) considering the necessity to interact on a regular basis with colleagues across the country. 

• No Canadian work experience required however must be eligible to work in Canada.

#LI-Hybrid

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.