Bilingual Administrative Support Specialist(Spanish) - Healthy Families

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Worcester, MA, USA
In-Office
20-20 Annually
Entry level
Healthtech • Professional Services • Social Impact
The Role
Provide bilingual (Spanish) administrative and receptionist support for the Healthy Families program: manage participant paper files and EMR, handle referrals, coordinate events, and perform clerical duties (faxing, scanning, filing, phone). Maintain client database and support outreach in the community.
Summary Generated by Built In
Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

  • Generous Paid Time Off – Vacation, sick time, and paid holidays
  • Comprehensive Benefits – Medical, dental, and vision plans
  • Retirement Savings – 401(k) with employer match
  • Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
  • Financial Security – 100% company-paid life and accidental death insurance
  • Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot is seeking a Bilingual Administrative Support Specialist(Spanish) to join our Massachusetts Society for the Prevention of Cruelty to Children (MSPCC) division. You will be working with our Healthy Families program, a pregnancy and parenting education initiative designed to help young, first-time parents to create a stable, nurturing environment for their child.

The ideal candidate will be both independent and a team player having strong communication skills and an awareness and sensitivity to the needs of families from diverse cultural and linguistic backgrounds.

Responsibilities:

  • Provide administrative and receptionist support; coordinating groups and events faxing, photocopying, mail, scanning, filing, phone
  • Maintain active participant paper files, open new cases and discharge closed files
  • Maintain an accurate and updated client database and electronic medical records.
  • They will be receiving referrals(calls and emails) and contacting referral sources and referred families

Qualifications:

  • High School diploma or equivalent with demonstrated administrative and reception experience
  • Strong interpersonal, communication and organizational skills.
  • Familiarity with electronic medical records, computer literacy
  • Physical and Mental Demands: Frequent walking, standing, bending, reaching and lifting to carry out job responsibilities.
  • Must have valid drivers license and reliable transportation to and from work and for providing services in the community.
  • Bilingual/fluent in Spanish.

Schedule: Monday-Friday, 9am-5pm

Hourly Rate
$20.41$20.41 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.

Skills Required

  • High school diploma or equivalent with demonstrated administrative and reception experience
  • Bilingual / fluent in Spanish
  • Familiarity with electronic medical records and general computer literacy
  • Strong interpersonal, communication, and organizational skills
  • Valid driver’s license and reliable transportation for community services
  • Able to perform frequent walking, standing, bending, reaching and lifting

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